Tomas Bianco

• Leading digital transformation and modernization projects for enterprise and government clients, aligning technical delivery with strategic business outcomes. • Managing backlog prioritization, sprint planning, and user acceptance testing across cross-functional teams. • Collaborating with stakeholders to define product KPIs, optimize delivery workflows, and enhance customer experience.

• Drove measurable efficiencies across the Global Continuity of Supply organization by leading initiatives that automated lead time assessments and streamlined procurement processes. • Successfully communicated product vision and delivery timelines to cross-functional global teams, ensuring alignment between business goals and technical execution. • Collaborated with internal SMEs and external ODM partners to prioritize development backlog and deliver monthly product releases with zero critical defects.

• Orchestrated the end-to-end rollout of the Panamá Digital platform, centralizing government services and significantly reducing service delivery times. • Developed strong stakeholder relationships with institutional leaders to drive adoption and overcome resistance to change during the digital transformation. • Acted as a key liaison between technical teams and executive leadership during the national emergency response, ensuring timely and effective communication across 20+ institutions. • Delivered value through agile execution and public-private coordination, enabling rapid deployment of remote work solutions for civil servants.

• Delivered IT Readiness and Site Assessments for a $3M Passenger Service System rollout across Latin America, ensuring full operational readiness and 15% cost savings. • Facilitated clear communication between technical teams, airport operations, and commercial departments to execute infrastructure changes with minimal disruption. • Partnered with security and infrastructure stakeholders to deploy Web Application Firewalls, significantly mitigating cyber risks to copaair.com.

• Offer consulting services as Project Manager in the IT department of HSBC bank. • Execution, Control and Conclusion of the Project of replacing 229 ATMs, and upgrading 56 (category “Change the Bank”, managing a 4.3 million dollars budget) • Coordinate all the activities of the bank's personnel assigned to the project (20), and keep a constant communication with all the service providers (Tecnasa, Telered, Electrosistemas, Servicios Wilsy) • Present daily and weekly reports and keep control of the expences.

• Serve as a link between the developer's team and the technical and creative team. Build a constructive and professional with the clients. • Manage technical documentation (wireframes)