Tom Wright

General Manager of high value logistics branch, with full P&L responsibility of £10m + site, servicing over 40,000 customers monthly, delivering and collecting cash & high valued goods. - Full responsibility for directing and controlling all areas of the depots to achieve agreed performance and budget targets. Key areas of responsibility include logistics, fleet, HR and depot facilities with a £10 million turnover. To assist in, and advise in the formulation of business strategies and budgets to further develop and grow the business. - Indirect management of a team of 100 + staff including multi drop drivers, warehouse operatives, security personnel, control room staff through direct reports including first line managers & operations manager. - Budget setting and implementation and delivery of the budget whilst always challenging costs and efficiencies to improve the Branch and Business position within the group. - Provide effective account management in respect of financial management and recruitment of staff. - Consistently drive improvements to P&L and performance in every area of responsibility and promote a culture of 'Lean working' and 'Continuous Improvement' to further drive the performance and efficiency of operations and deliver an optimum customer experience from point of order to delivery/collection, making sure my team are fully on board with the direction we need to be heading.

Operations Manager across 2 cash logistics sites, servicing 50,000 customers month, full responsibility of KPI's, daily operations, recruitment & branch reopening project . - Indirect management of a team of 120 + cash handling staff including drivers, vault staff, control room staff and a team of section managers at both branches. - Executive trading including operational performance and incident management. - Provide effective account management in respect of financial management and recruitment of staff. - Ensure staff levels meet the contracted requirements with appropriately trained and accredited resources. - Provide clear leadership to staff at all levels. - Maintain a working knowledge and oversight of Technical Security and Building Management Systems to ensure effective operations. - Promote intelligence led approach to service support, ensuring security provision is linked to risk. - Direct, manage and support communication, training and development of all staff. - Direct and develop operational processes and procedures, and maintain an excellent knowledge of all sites ensuring service is leading in the sector.

- Full responsibility for the receipt, distribution and dispatch of warehouse operation handling over £200 million in cash and valuables through trunking vehicles including warehouse operatives, security personnel & HGV drivers crews. - Monitor performance and expenditure against budget and KPI’s and seek continuous improvements to operational efficiency and effectiveness of telephone with customers and staff. - Maintain complaint procedure (ISO9002). Maintain service times within agreed contracted hours - Full Health & Safety responsibility across a team of 50 + personnel in a busy fast paced warehouse environment. - Ensure day-to-day contact (i.e. face-to-face to contribution to completion of branch budget and target performance indicators - Ensure that all relevant legislative and Company procedures and standards (Health and Safety, Security, ISO9002, Personnel, Finance, Transport) are adhered to

Maintaining order within the prison, conducting security checks (including searches of prisoners, staff, and visitors), and preventing disturbances, assaults. Overseeing prisoners' activities, work assignments, and daily routines, ensuring they comply with prison rules and regulations. Ability to communicate effectively with diverse individuals, build rapport, and de-escalate tense situations. Ability to cope with challenging behaviour and stressful situations, while maintaining a calm and empathetic approach