tom kotopoulos

software engineer

About

Junior at Boston College studying Computer Science.

Country

united states

City

chestnut hill

Industry

real estate

Skill

java, php, amazon web services, javascript, html

Experience

eagle technician walk-in help desk specialist

boston college

2016-5 - Present · 10 yrs 5 mos

I assist customers daily with general technology issues on campus by diagnosing hardware/software issues and troubleshooting problems. I also assist supervisors with backing up data, hard-drive/RAM tests, and installing new operating systems on computers. I attend monthly staff-training to be aware of recurring problems at the Help Desk and to continually improve customer service skills.

software engineer

wayfair

head of engineering

aryeo

2017-4 - Present · 9 yrs 6 mos

Co-designed the website for the real-estate software start-up, a virtual tour platform for real estate professionals and photographers to store and share photos. Designed the database schema, and relevant backend logic for optimized website functionality. Integrated Amazon Web Services into the site for enhanced features like uploading/downloading files, resizing images and improving speed and reliability. Worked as a full stack developer by designing and styling the front end too.