Tom Chen
Channel Sales Manager
About
Imou empowered its channel sales team with strategic initiatives to expand dealer networks and distributor channels in key markets. As Channel Sales Manager, contributed to surpassing annual goals through collaborative efforts and effective sales management. Supported by expertise in CRM and partner development, focused on fostering strong, lasting relationships to drive measurable results. Motivated by opportunities to align strategy with execution, enabling sustainable growth for the organization.
Malaysia
Kuala Lumpur
Consumer Electronics
Competitive Marketing Strategies, Multi-channel Campaign Management, Contract Negotiation, Helping Clients Succeed, Customer Service, Mobile Enterprise, Cantonese, Channel Partners, Active Listening, Business Development, Customer Retention, Client Relationship Strengthening, Brand Partnerships, Building Business Relationships, Market Monitoring, Profit Maximization, Product Offerings, Relationship Building, Profit Optimization, Building Long-term Relationships
Experience

Channel Sales Manager
Tenda Malaysia Sdn Bhd
Enhanced partner relationships by providing regular training and support on products, services, and sales techniques. Maintained strong relationships with industry experts to stay informed about emerging trends and competitors' strategies in the marketplace. Developed customized sales plans for each channel partner, driving increased revenue. Streamlined communication between company and channel partners, ensuring alignment of goals and objectives.

Business Development Manager
Hangzhou Ezviz Network CO.,Ltd
Increased client base by identifying new business opportunities and cultivating strong relationship with key decisionmaker. Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals. Build strong relationship and growup existing customer. Participated in weekly meetings with executive leadership team members to discuss progress toward goals. Maintained a database of existing customers and prospective leads. Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.

Sales Executive
Axpro Hardware & Machinery
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals. Responded promptly to inquiries from potential customers about product features or pricing plans. Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction. Attended industry events to build relationships with key contacts in the field.

Sales Executive
Damai Mega Hardware Machinery
Achieved sales goals and service target by cultivating and securing new customer relationship. Demonstrated expert product knowledge during client interaction, addressing question / concern confidently. Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

Sales Executive
SP Tech Enterprise (mobile spare part)
Developed and implemented sales strategies to meet customer needs and increase revenue. Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
Education
Tom Chen's Contact Information
Phone
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