Tolulope (Tolu) Owate (MSc, ACA, PMP, CBAP, PSM, PSPO)

. Monitoring the construction progress of various projects and expenditures of the approved projects within each Program that lead to the right projects proceeding with the correct scope of work and correct budgets. · Communicating the results of the data analysis, including trends, and any issues in written and verbal form to the Manager, Healthcare Facilities Programs · Ensuring all relevant monthly, quarterly and annual reports are reviewed and submitted accurately and on time. · Participating in a variety of additional activities when required such as various meetings with stakeholders, site visits, process improvement initiatives and health facility inventory updates. · Collaborating with other areas within Infrastructure (SIO, Technical Services, Finance), other Ministries (Health, Seniors and Housing, Treasury Board and Finance) and external stakeholders (Alberta Health Services (AHS)).

INTUIT (TURBO-TAX): Tax Assist and Review Expert (Seasonal) November 2020 - Present • Worked closely with the Customer facing team to provide necessary detailed data to support the forecasting and tracking of clients’ tax returns. • Assisted Clients in reviewing their Canadian Personal and Business tax returns. • Prepare legal entity and consolidated quarterly and year-end tax provision, including preparation of required financial statement note and MD&A disclosure • Review legal entity tax provision working papers. • Review Indirect Taxes such as GST/HST/PST/US Sales tax etc. • Prepare foreign affiliate information returns, non-resident withholding tax returns, and determine the tax implications arising from dividend repatriations and upstream loans. • Coordinate income tax audits with the Canada Revenue Agency (CRA) • Identify tax savings opportunities for clients. • Perform tax research on specific tax issues or transactions as required and draft memos outlining analysis, conclusion, and recommendations. • Calculate and/or review estimated tax balances and loss utilization profiles for budgeting, forecasting and tax planning purposes as required.

• Successfully worked with clients to identify and suggest compliance and tax optimization opportunities. My contributions increased the Agency’s customer satisfaction rating by 10% over three months. • Involved in deployment of business process / business strategy that achieved a 40% success ratio in cross selling/introduction of CRA online services to clients over three months. • Liaised with team leaders on data management & governance to support forecasting & tracking of clients’ tax returns.

• Involved in continuous review and continuous dissemination of knowledge to referees as well as ensuring appropriate officiating of volleyball games in Alberta

• Involved in continuous review and continuous dissemination of knowledge to referees as well as ensuring appropriate officiating of soccer games in Alberta • Responsible for developing and mentoring grassroot (junior) referees and providing project oversight during bi-annual referees’ education and training sessions

• Involved in continuous development and implementation of learning strategies and programs for Football Referees in Lagos, Nigeria • Responsible for constant evaluation of junior referees in comparison to the developed educational/learning plans • Involved in development and review of Referees’ operational policy manual and service level agreement documents • Managed the planning and budgeting of project resources, by developing project resources models and maintaining regular tracking & monitoring • Performed consultation and collaboration with diverse stakeholders on development and design of sports development materials for the association • Facilitated capacity building for project team by delivery of regular trainings, workshops seminars, project stand up meetings and providing coaching and mentoring • Collaborated with major sports stakeholders, governments, community groups in developing corporate responsibility and sustainable development strategy through sports • Engaged local communities to determine sports and Youth developmental needs and develop strategies to meet them, • Contributed to the development of Private Sector Advisory Group (PSAG) for the Sustainable Development goals of the Nigeria Referees Association (Lagos Council) • Demonstrable experience in public-private sector collaborations/relations management.

• Coordinating the development of Tax advisory framework for new immigrants and refugees. • Facilitating capacity building and outreach activities such as delivery of seminars, workshops, and knowledge transfer. • Providing technical assistance to all stakeholders on the tax reporting requirements. • Performing data analysis and evaluation on projects.

•Prepared sales and effectiveness reports including trend analysis, pipeline development and management, performance indicators and sales projection leading to a 10% increase in sales performance because of increased efficiencies. •Developed and implemented sales strategy and community engagement, using detailed analytics that focus on customer satisfaction. •Monitored performance to identify trends and recommend initiatives to leverage opportunities in channel reporting, distribution, and digital marketing metrics. This enabled the branch to achieve its quarterly targets for 8 straight quarters. •Key project team member in the design and implementation of digital touch points for retail customers (RBC Shoulder to Shoulder Banking) which increased customer satisfaction by 25% over 6 months.

• Customer Service Representative responsible for managing customer enquiries and regular day to day banking operations • Engaged in the cross selling of financial products and services, as well as providing financial advisory services to retail customers • Prevented the financial loss to customer as well as reputation loss to RBC by intercepting a fraud scam on a customer’s account • Leading with advice and enabling with digital in every client interaction by committing to at least 80% of transaction to digital channels in client interactions • Prompt and constantly educating clients and empowering clients on the use of digital channels, watching and listening to cues to assist in client’s needs • Responsible for contributing to sales and effectiveness reports on trend analysis, pipeline development and management, performance indicators and sales projection • Developing and implement sales strategy and community engagement • Executing client digital literacy initiatives by shoulder to shoulder digital education and enlightenment of client on use of alternative delivery channels • Carried out projects as required for the line of business

• Development of the Project Management framework for execution on the MTN-ERP migration from IFS to Oracle cloud • Provide project oversight for upgrade of Chamsswitch payment platform • Managed planning and budgeting of project resources, by developing project resources models and maintaining regular tracking & monitoring • Tracked and communicated change requests to project change control board, highlighting impacts on project schedule, cost and quality • Performed consultation and collaboration with diverse stakeholders on development and design of projects and evaluation • Translated stakeholder requirements into different tangible deliverables • Prepared appropriate project documentations to the right stakeholders in line with project’s document management plan • Translated stakeholder requirements into different tangible deliverables • Facilitated capacity building for project team by delivery of regular trainings, workshops seminars, project stand up meetings and providing coaching and mentoring

• Involved in delivering community soccer programs: Calgary Evergreen Community Association, Riverbend Community Association, City of Calgary Recreation. • Facilitated running of planned practices for U4 to U14 boys’ teams that included physical literacy skills and soccer-specific skills. • Assisted the Team Lead in design and execution of soccer academy sessions based on a curriculum developed by the club’s technical director for U9 to U15 soccer players