Toleen Shrufat
Information Technology Support Officer @ GIG - Jordan الخليج للتأمين-الأردن
About
An Electrical Engineer with a strong focus on network systems and security, experienced in designing, configuring, and maintaining secure communication infrastructures. Skilled in identifying vulnerabilities, implementing security protocols, and ensuring reliable network performance in complex technical environments.
Jordan
Amman
Information Technology & Services
Full-Stack Development, Security Monitoring, Technical Support, Network Devices, Network Architecture, Interact with All Levels Of Management, Computer Repair, Security Investigations, Software Installation, Threat Detection, Network Support, Access Management, Event Monitoring, Security Risk, End-user manuals, Security Protocols, Support Workers, Networking, Applied Technology, Internet Security
Experience

Information Technology Trainee
Amman, Jordan
- Working in the IT Department at GIG Company, providing support to employees by troubleshooting hardware and software issues, setting up laptops, printers, and other devices, connecting them to the company network domain, installing software and updates, and preparing laptops for daily use. - Responsible for managing user access permissions, configuring devices, and helping end users stay protected from security threats. - Gained hands-on experience in end-user support, laptop maintenance, problem-solving, and resolving IT issues efficiently for all employees.

Security trainee
Amman, Jordan
- Worked in the Security Department under the Risk Department, monitoring daily employee activities, analyzing security events, and collecting evidence for current security projects. - Developed practical skills in cybersecurity monitoring, threat detection, and risk management.

Intern
The Jordan Phosphate Mines Company (JPMC)
Focused on network architecture, security and technical operations. Understanding network functionaliy, troubleshooting technical issues and implementing security protocols.
Education

Electrical and Electronics Engineering
- Focused on network systems and security, with a strong academic background in computer networking, system security, and cybersecurity principles. - Solid understanding of network architecture, secure communication protocols, and access control mechanisms. - Familiar with identifying security vulnerabilities, assessing risks, and applying mitigation strategies. - Knowledge of protecting systems and data against unauthorized access, cyber threats, and network attacks.
Toleen Shrufat's Contact Information
Phone
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