Todd Hash

I support system-wide fundraising efforts and the KCTCS Foundation by handling a variety of financial, technical, and administrative tasks. My role involves working closely with Advancement, Financial Aid, and Marketing to help coordinate scholarship awards, online giving, donor stewardship, and communications. I also assist colleges across the state with fundraising events and other special initiatives.

Beyond database management, my role included extensive collaboration on development and communications efforts, working with staff, executives, and board members to strengthen internal systems, streamline operations, and enhance donor and constituent engagement. • Fundraising & Development: Supported major gift strategy, prospect research, moves management, and donor stewardship; supported gift acknowledgment processes; managed online fundraising platforms (Funraise, Classy). • Finance & Administration: Facilitated monthly gift reconciliation, produced financial exports (QuickBooks, Sage Intacct), and annual donor summaries. • Communications & Marketing: Developed audience segmentation for direct mail, email, and text campaigns; managed logistical aspects of constituent communications. • Programs & Events: Supported educational programs, webinars, and conferences through planning, logistics, and participant management. • Database Management: Managed Salesforce database, integrated services (Classy, MailChimp, Shopify), and coordinated related vendor relationships.

Worked exclusively with nonprofit organizations, guiding staff and executives to strengthen processes, improve organizational effectiveness, and implement systems supporting fundraising, grant management, volunteer engagement, programming, communications, and reporting. • Nonprofit Strategy: Engaged nonprofit leaders to clarify mission-driven processes, identify challenges, and develop practical solutions. • Project Management: Managed complex projects from conception to completion; aligned stakeholders on objectives, timelines, budgets, and responsibilities. • Training & Adoption: Facilitated workshops and training sessions to support staff adoption of new systems and processes. • Database Management: Configured Salesforce CRM and integrated third-party tools to enhance organizational efficiency and impact. Note: Took a hiatus during this period to focus on personal health before returning to Now IT Matters to resume consulting work.

While supporting both business and nonprofit clients, I became a go-to resource for nonprofit organizations seeking practical, mission-aligned technology solutions. • Project Management: Oversaw projects from discovery through delivery, ensuring alignment with client goals, timelines, and budgets. • Client Engagement: Built trusted relationships with nonprofit and business stakeholders to support long-term success and system adoption. • Needs Assessment & Solution Design: Led discovery sessions to clarify organizational needs and designed tailored solutions aligned with client missions. • Systems Configuration: Configured Salesforce systems, integrated third-party tools, and managed data migrations in accordance with best practices. • Training & Support: Facilitated training for client administrators and end-users to promote confident, independent system use.

• Managed website and social media • Developed content for and managed delivery of weekly e-newsletter • Other technical support as needed

As Public Policy Director, I led a team of staff, lobbyists, and partners in advancing the rights of people with disabilities across Tennessee. My work spanned legislative strategy, grassroots engagement, communications, and organizational capacity-building. Key Responsibilities: • Legislative & Policy Strategy: Directed legislative campaigns on issues such as polling place accessibility, long-term care supports, and disability rights. Tracked, analyzed, and drafted legislation; served as a registered lobbyist; and helped secure the passage of key bills, including Claire’s Law and the Autism Equity Act. • Grassroots Engagement: Mobilized constituents, led Disability Day on the Hill events, and supported community members in engaging directly with elected officials. • Strategic Communications: Developed policy briefs, talking points, educational pamphlets, and a weekly newsletter tailored to diverse audiences, including self-advocates, families, and legislators. • Media & Publications: Managed a quarterly print magazine from planning through distribution, reaching nearly 10,000 readers. Launched the organization’s first e-newsletter and social media platforms. • Team & Partner Coordination: Led the internal policy team and coordinated efforts with partner organizations, ensuring unified messaging and shared legislative goals. • Technology & Systems: Spearheaded a full website redesign and led the development of a shared Salesforce database serving over 80,000 contacts across four internal programs.

• Performed research and writing of legal memorandum • Conducted discovery, including witness and client interviews • Pleaded guardianship case before the Cuyahoga County Probate Court • Pleaded disability benefits case before the Social Security Administration

Served as a multi-purpose, part-time associate in the law library while taking classes full-time at Case Western Reserve University’s School of Law and the Mandel Center for Nonprofit Organizations. • Assist customers with reserving, checking out, and returning library resources • Answer questions and direct customers to appropriate resources • Reshelve, reorganize, and update resources

•  Analysis: Led student team that evaluated the Foundation’s organizational structure •  Strategy: Assisted nonprofit executive team in revising the Foundation’s governing regulations

• Analysis: Evaluated organization 990s, budget, financial status, and fundraising operations • Strategy: Proposed ways to improve fundraising and build lasting partnerships