Todd B.

Solar system sales, residential and commercial. Generate leads via referrals, events, stores, calls, flyers etc. Using specific home or business data, develop & present a solar solution based on the customers' needs or wants. Have system installed and maintain a relationship with the customer to correct any future issues as well as to draw upon for referrals. started PT in 2017

After entire sales department was laid off in 2017, they had just rehired me back to rebuild the North Texas sales team. A few months later, COVID caused the entire sales department to be laid off again. Before the mass layoff, we were in the process of hiring, training and staffing stores and events

• Acquired & coordinated all selling venues for the DFW sales team (5 teams with 30-50 sales agents) • Consistently had lowest customer complaint rate of any team in the region after establishing better training and reporting systems • Established and maintained outstanding partnerships with retail businesses via new and traditional means • Reduced expenses consistently on a $1.5 million budget • Managed and setup over 400 events each year while acquiring new venues in malls, national & local retail stores across the north Texas region • As a retail & event sales agent, became the number one sales agent in the North Dallas area 2010-2012

• Managed the day-to-day production of 50+ assembly and test operators in a multi-shift, multi-department organization • Created, maintained & analyzed production statistics to aid in problem identification & resolution • Promoted and maintained morale, cooperation, and productivity among the team, via team meetings, one-on-one feedback & coaching and public recognition of achievements • Managed defective material both physically & in an Oracle database • Followed company policy on defective parts by ensuring vendors issued credits or by repairing parts and returning them to stock. • Led a specialized problem solving team that contributed to the reduction of defects from 32% to 0% utilizing performance & process metrics

• Managed all day-to-day catering, front & back house operations in an environment with near zero employee turnover • Interviewed, trained, scheduled & motivated staff • Purchased food, supplies & liquor, ensuring appropriate inventory & cost containment • Actively involved in marketing & sales promotion, resulting in consistent #1 franchise sales volume

• Designed and developed Internet web pages using html • Promoted Internet web sites for Individuals and Companies via Search Engines, News Groups, and mass Emails • Brokered (Sales and Leasing) of Internet Domain Names

• Managed all day-to-day restaurant operations • Interviewed and trained new employees • Managed food supplies and liquor inventories while ensuring maximum profitability • Coached and motivated employees, thus reducing employee turnover • Recognized by D Magazine as 1 of the Top Dallas Mexican Restaurants in 1996 & 1997 • Listed in Esquire Magazine for America’s Best Restaurants in Dallas

• Managed the day-to-day production of a 30-person call center • Traveled to new centers to train employees and managers on operations, policies and procedures • Promoted and maintained morale and productivity among the team, via team meetings, one-on-one feedback & coaching and public recognition of achievements • Recruited & hired all telemarketing personnel • Trained managers to fill new store management positions