Todd Bercik

Fractional COO / Senior Executive Consultant

About

I am a fractional and interim Chief Operating Officer with deep experience helping private-equity backed healthcare, life sciences, and health technology companies stabilize operations, integrate acquisitions, and scale execution post-transaction. I’m typically engaged by: • PE operating partners • Boards • Founders and CEOs of newly acquired or rapidly scaling companies Common scenarios include: • Post-close integration (platform + add-on) • Founder-to-PE transition • Operational underperformance • Preparation for scale, exit, or next transaction My background includes senior operating leadership across global healthcare services, managed services, informatics, EMR, and medical imaging, with full P&L ownership up to $600M+, leadership of 1,000+ global teams, and accountability for complex service delivery and customer operations. Previously, I held executive leadership roles at Philips Healthcare, Dell Technologies, Siemens Health Services, and McKesson, where I led large-scale global operations, M&A integrations, and growth initiatives across healthcare IT and services businesses. Today, I partner with lower-middle to upper-middle market PE firms and their portfolio companies as a: • Fractional or interim COO • Integration leader • Board-level operating advisor

Country

United States

City

Chicago

Industry

Hospital & Health Care

Skill

Integrated Services, Monitoring Performance, Management Consulting, Remote Diagnostics, Streamlining Operational Processes, Operational Strategy, Customer Experience, Competitive Advantage, Presales, Operational Excellence, Health Informatics, Continuous Process Improvement, Revenue & Profit Growth, Customer Service, Policies & Procedures Development, Global Customer Service, Change Management, Operations Management, Life & Health Licenses, Healthcare Strategy

Experience

Fractional COO / Senior Executive Consultant

Bercik Healthcare Consulting

2020-4 - Present · 6 yrs 6 mos

Chicago, Illinois, United States

Provide interim and fractional operating leadership for PE-backed and founder-led healthcare, life sciences, and services companies. Typical mandates: • Post-acquisition integration and stabilization • Operating model design and KPI implementation • Managed services build-out and scale • GTM and commercial execution enablement • Board and investor reporting Selected engagements include: • Building healthcare and life sciences GTM strategy for global services firms • Designing managed services portfolios and multi-year growth plans • Supporting founders and boards through scale and transaction readiness Interim / Fractional Chief Operating Officer EM2P2 | Healthcare Information Management Startup - April 2023 to Present Engaged to establish operational discipline and prepare the company for pilot deployment and scale. • Designed operating model, org structure, governance, and KPIs • Built foundational policies, procedures, and customer support workflows • Established GTM readiness for biomedical monitoring and wellness solutions • Partnered with founders and board on execution planning and capital readiness Selected Engagements • Mastek (2021–2022): Developed and executed GTM strategy for Healthcare & Life Sciences vertical, including expansion of cloud, digital, and managed services offerings; supported build/buy/partner evaluation. • Blue Tree Consulting (2020): Built managed services portfolio and 3–5 year growth plan across application management, revenue cycle, hosting, and staff augmentation.

Vice President of Global Customer Field Services and Operations

Philips

2017-2 - 2020-7 · 3 yrs 6 mos

Global Vice President, Customer Field Services & Operations - Enterprise Medical Imaging | 2019 – 2020 Accountable for global services operations (~$615M revenue; 1,100+ employees) across enterprise diagnostic imaging and informatics. • Improved Net Promoter Score by 16 points in 14 months • Increased employee engagement by 30 points year over year • Led operational due diligence and post-acquisition integration of Carestream • Owned end-to-end service delivery, order-to-fulfillment, and financial performance Global Executive Head of Sales, Pre-Sales & Field Operations (EMR Solutions) | 2017 – 2019 • Launched EMR solutions into Australia, New Zealand, and Poland • Delivered €51M+ intake against AOP targets • Served as executive sponsor for EMR localization and deployment initiatives • Participated in M&A evaluation for healthcare informatics acquisitions

Global Executive Head of Provider Sales & Business Development

Dell Technologies

2015-5 - 2016-8 · 1 yr 4 mos

Chicago, Illinois, United States

• Exceeded FY16 revenue target, delivering $1.22B in sales • Integrated sales, services, and solution delivery across provider markets • Optimized headcount and OPEX while maintaining growth trajectory

Senior Vice President of Operations

Siemens Healthineers

2014-2 - 2015-2 · 1 yr 1 mo

Played senior leadership role during acquisition by Cerner Led operational integration, transition planning, and governance Directed EMR implementations, outsourcing, and hosting services

Senior Vice President and Global Operations Vice President

McKesson

2011-4 - 2014-5 · 3 yrs 2 mos

Alpharetta, Georgia, United States

Led managed services, medical imaging, and professional services operations. • Generated $200M+ annual managed services revenue • Closed $74M international medical imaging agreement (Republic of Ireland) • Expanded global consulting and imaging services portfolios • Led forecasting, budgeting, and operational reporting Earlier roles include VP New Business Integration, VP Clinical Solutions, and implementation leadership (details available upon request).