Todd Spence

• 100% quota achievement for FY2024 • 20% year-over-year business growth • On pace for over 100% quota attainment in FY2025 • Produced multiple Presidents Club members through coaching and development • Built and led a high-performing sales team • Revamped sales operating rhythm to improve forecast accuracy and pipeline coverage • Increased in-person customer engagement and strategic deal velocity • Drove co-sell alignment and pipeline acceleration with key partners (e.g., Microsoft, AWS)

• Lead a high-performing team of 6 sales professionals, consistently surpassing individual and team quotas. • Achieved: 105% of sales targets in 2022. • Sales Leader supporting $200m (revenue)/$30m (gross profit) market • Managed sales in a revenue/gross profit market, aligning strategies with company objectives. • Provided coaching and mentorship, nurturing continuous learning and development within the team. • Implemented sales processes to optimize performance, collaborating across departments for growth. • Analyzed data and market trends to identify opportunities, fostering a positive team culture and representing the company's values.

2022 - 105% attainment to quota / 35% growth

2020 - 111% attainment to quota / 40% growth 2021 - 176% attainment to quota / 72% growth

•Manage and work with all New York City Clients, as well as Global clients. •Manage quote creation, order processing, and day-to-day customer and partner requests •Responsible for opportunity creation and management with aligned BDMs, customer set-up including item catalog creation and auditing, customer discount group, and portal set up •Review open orders regularly •Reconcile annual billings •Create true-up templates and renewal quotes •Develop and maintain strong knowledge of industry trends while pursuing ongoing training with software publishers •Maintain contact/asset upload spreadsheets •Assist with quoting, ordering, and accounts receivable activities •Provide customer onboarding support

• Top Sales Leader in all categories including Revenue Generated (Total)/(Per Hour), Tickets Sold Per Hour, Multiple Game Ticket Order Percentage, Average Ticket Price, and Phone Orders Per Hour. • Provide exceptional customer service while generating and answering 75 – 100 outbound and inbound phone calls per day. • Strong techniques and strategies to up-sell and cross sell on all inbound phone calls. • Meet expectations of call monitoring program focused on maximizing sales and providing exceptional customer service. • Clearly communicate and demonstrate a strong knowledge of ticket promotions and all related ticket products. • Efficiently use the tickets.com ticketing system. • Participate in daily group discussions involving sales, service and ticketing related topics. • Assist with the daily ticket mailings and ticket fulfillment. • Be able and willing to assist with additional duties not listed above that may arise.

* In charge of allocating a $500,000+ annual budget to University of Wisconsin - Milwaukee's 20+ Club Sports * To chair the Sport Clubs Finance Committee (SCFC). * To maintain records of all monies allocated and the amount of each allocation used in the SCFC and SCLC. * To oversee the SCFC reserve account. * The Treasurer will serve as the official representative of SCLC during the Summer session. During that time they will: * Represent and promote the Sport Clubs Program during Summer New Student Orientation (NSO) sessions. * To organize the SCLC offices and storage room. * To maintain communication with the Executive Board over the Summer. * To finalize all arrangements for the Fall semester, Executive Board training, and recruitment fair. * To meet at least monthly with the SCLC Advisor.

Firefigher: Responds to alarms, drives and operates equipment and related apparatus and assists in The suppression of fires, including rescue, advancing lines, entry, ventilation and salvage work, extrication and emergency medical care of victims. Performs cleanup and overhaul work, establishes temporary utility services. Assists in maintaining and repairing fire apparatus and equipment, and cleaning fire stations and grounds. Checks fire hydrant flows. Makes fire code inspections of business establishments and prepares pre-fire plans. Responds to emergency and non-emergency calls, pumps out basements, inspects for gas leaks, secures vehicle accidents, inspects chimneys, etc. Participates in continuing training and instruction programs by individual study of technical material and attendance at scheduled drills and classes. Conducts station tours for the public, school, and community demonstrations and programs. Backs up for dispatching personnel, monitors alarm boards, receives and transmits radio and telephone messages. Performs related task as necessary. Operates all fire department vehicles with proper knowledge of pumping and math entailed with the position of motor pump operator. Responds to emergency medical calls by evaluating situations, providing emergency and non-emergency medical procedures both stationary and in a moving vehicle, and transferring patients to medical facilities.

• Assisting the administration of marketing projects and continuity programs (i.e. PNC MajorLeague Moment, Miller Lite Beerpen, Valvoline Jr. Announcer) • Implementing pre-game and in-game programs and promotions • Assisting with the execution of the Brewers Kids Club • Researching promotions and continuity programs of other clubs • Input contest entry form information into a data base • Provide administrative support to Corporate Marketing staff as needed Assist in the Ownership Department when requested by owner and other within the department.