Etienne De Villiers

Director @ The Kenwood Guys

About

At The Kenwood Guys, our team has revitalized kitchen appliance service repairs and sales. We are dedicated to delivering comprehensive customer solutions, extending from servicing vintage Kenwood Chef's to modern day models such as the Kenwood Titanium Baker. We service repair major brand coffee machines and were appointed Service Agents for Magimix Products. We continue to develop our online store offerings and currently introducing new technology to enhance communication and updates for our service and online clients also.

Country

South Africa

City

Cape Town

Industry

Retail

Skill

Business Travel, Leisure Travel, Fast-Moving Consumer Goods (FMCG), Analytical Skills, Public Safety, Account Management, Adobe Photoshop, Self-employment, Individual Work, Home Based Business, Freelancing, Can Work Alone, Independent Travel, Itineraries, Quality Assurance Standards, Quality Assurance Analysis, Procurement, QAC, Accounting Software, Telecommunications

Experience

Director

The Kenwood Guys

2018-1 - Present · 8 yrs 9 mos

South Africa

Senior Consultant

African Ample Assistance (Tour Operator)

2016-10 - 2019-1 · 2 yrs 4 mos

• Managed and supported 40 smaller agents in Holland, overseeing bookings for Southwest Africa, Namibia, Vic Falls, and Botswana. • Handled R7 million in sales, working under pressure to ensure smooth operations and customer satisfaction.

Independent Travel Consultant

iTrav in association with E-Travel (Pty) Ltd

2014-10 - 2016-10 · 2 yrs 1 mo

Century city, Cape Town

Independant travel consultant booking holiday packages for clients

Self Employed

Blooming Boxes

2013-2 - 2016-9 · 3 yrs 8 mos

City of Cape Town, Western Cape, South Africa

• Established and managed a home-based nursery specializing in handmade veggie and herb boxes and rustic garden furniture. • Showcased products at Blaauklippen Vineyards Family Market to drive business growth and brand awareness.

Travel Advisor

Travel Counsellors

2012-6 - 2014-12 · 2 yrs 7 mos

Bayswater, London, United Kingdom

• Managed travel arrangements for individual and SME clients, utilizing GDS Galileo for bookings. • Facilitated seamless travel experiences for up to 30 travelers, ensuring client satisfaction and repeat business. • Successfully transitioned UK-based operations to South Africa, maintaining client relationships despite geographical challenges.

General Manager

Red Hot Bargains

2014-9 - 2014-11 · 3 mos

• Transformed a wholesale clearance operation into a retail warehouse boutique, boosting monthly turnover from R55k to R140k within a month. • Successfully managed marketing strategies and pricing to drive business growth and enhance customer experience. • Led the renovation and transformation of Red Hot Bargains, a startup fashion jewelry and accessories business at Access Park Kenilworth.

Standby Prop Specialist

Kyknet TV Production - Die Byl

2013-10 - 2014-1 · 4 mos

TV industry - Byl Joined a tv production art department and did standby role on set of local Mnet production of police tv drama based on the life of Piet Van Der Byl, a well known Colonel in SAPS who solved serial murders in South Africa. Salary: R16 000+ Per Month Reason for leaving: Fixed Contract Ended

Business Travel Advisor

American Express Europe

2010-2 - 2012-5 · 2 yrs 4 mos

City Of London, England, United Kingdom

• Managed travel bookings for 10 European markets, including flights, hotels, car hire, and visa arrangements to ensure seamless travel experiences for clients. • Provided exceptional customer service in a fast-paced call center environment, resolving administrative queries and supporting the online booking tool desk. • Collaborated with personal assistants to meet all travel requirements, utilizing Amadeus and limited experience with Sabre for bookings.

General Manager

Corporate Travel

2001-1 - 2009-11 · 8 yrs 11 mos

City of Cape Town, Western Cape, South Africa

• Managed Sales, Marketing, Administration, and IT support at Corporate Travel, focusing on new business development in leisure and corporate sectors in London. • Built client base through online email marketing and exceptional client service, developing relationships with Suppliers and Airlines for joint marketing initiatives.