Tabitha James

- Oversaw all communications, projects, vendor selection, and contract negotiations on behalf of the owner. - Processed accounts payable/receivable, prepared accounting reports, investigated and resolved discrepancies, oversaw petty cash and vehicle maintenance expenses. - Planned, scheduled, and managed day to day operations and the supervision of 5 employees. - Researched, implemented, and trained staff on new CRM to improve customer relations, driver management, and route optimization. - Developed inventory management system to streamline processes and reduce overhead. - Designed and created company website, website content, marketing material (brochures, business cards, signs, door-wrap). - Aided in marketing efforts as the company spokesperson for the local Chamber of Commerce.

Oversaw the driver to tractor assignment process, driver layover management, open tractor management, Driver Support Representatives and Fleet Assignment Coordinators supervision, and interaction with Fleet Managers and Terminal Managers regarding fleet assignment issues or concerns. - Analyzed and determined the best location to relocate drivers from one location to another, taking into consideration cost, travel time, and driver domicile, reducing terminal layover by 15%. - Managed open tractors at all locations (Werner full-service terminals, Shop locations across the country). - Developed Plans of Action on equipment sitting open too long. Prioritized and scheduled tractors needed for a tractor assignment and located specialized equipment for the Specialized Service divisions. - Planned and directed current policy and guidelines to our off-campus terminals. Worked in an email proxy and provide direction and problem resolution to corporate headquarters and off-site locations. - Utilized AS-400 to manage day-to-day operations and decision-making purposes. - Manage driver layover for truck assignments, enter a driver’s layover, recovery and any extra pay earned while going through the tractor assignment process. - Create daily reports for internal executives regarding equipment tracking, tractor recovery, and lay overpay details.

Planned, directed, and coordinated safety compliance for 100+ drivers and tractor/trailers, ensuring compliance with FMCSA, DOT, OSHA and all other federal, state, and local regulations. - Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives. - Addressed emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies, and practices. - Streamlined and automated driver and equipment safety compliance and tracking through Encompass fleet management software, saving 1.33 FTE. - Conducted internal audits to identify compliance issues and developed training initiatives based on results

Planned, directed, and coordinated safety compliance for 20+ drivers and tractor/trailers, ensuring compliance with FMCSA, DOT, OSHA and all other federal, state, and local regulations. - Addressed emerging compliance issues to ensure that management and employees were informed about compliance reporting systems, policies, and practices. - Reduced CSA scores for Driver Fitness by 5% over six months. - Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives. - Managed driver qualification files and accident analysis paperwork to comply with FMCSA regulations.