tj bannon
desktop specialist and site administrator
About
Currently working supporting 2,000 users doing remote as well on hand tech support. Troubleshooting users software, hardware and networking issues. Working with Windows 7 OS, O365mOffice 2013-16, Cloud Encompass, Active Directory, Screen Connect remote software, as well as documenting and maintaining a confluence knowledge base of common problems that users exprience.
united states
chicago
insurance
microsoft office, windows, customer service, social media, windows server, social media marketing, help desk support, windows xp, music, technical support, music review, online advertising, it hardware support, remote user support, networking, sales, windows 7, problem solving, it solutions, laptop/ pc troubleshooting, listening to music, band/ music festival promotions, desktop support management, help desk implementation, system imaging, norton ghost, malwarebytes, regedit, windows nt, windows xp pro, network migration, data recovery, desk top support, go to assist, remote access, windows remote desktop, office 365, knowledge base, volunteering, microsoft exchange, public speaking, os x, acti, hosted microsoft exchange, self starter, quick learner, deskside support
Experience
delivery driver
papa john's international
Delivery has given me an extensive knowledge of Chicago; specifically downtown and the South Loop. Also the food service, which requires a clean and sanitary workplace which I maintain between routes.
desktop support
incom intergraded computer systems
sales representative
cd game echange
I assisted customers in their search for music to inspire their day, week or even their lives. Special ordered products for customers. I conducted trades of people merchandise everything from cds to LPs, from record players to guitars. I also kept the stock in the store clean and organized.
disc jockey
muskingum university
camera man
muskingum university
desktop specialist and site administrator
crum & forster
technician and network administrator
incom
* Controlled a network of over 30 computers * Dealt with Windows NT 4.0, Server 2000, Server 2003, Server 2008 * Windows 95,98, 2000, Millennium, XP, Vista, Windows 7 * Microsoft Office Products, Active Directory
assistant to director of safety
bestway systems
* Maintain Online Database of purged drivers * Figure Rates, update spreadsheets, run reports * Scan documents into folders * Send out mailings * Organized & Mailed Billing
new hire support specialist
guaranteed rate
Set up computers and accounts for new hires all over the nation. Data Transfer Workstation Set up Set up accounts on mortgage specialized programs. Event roof deck crew member
system support administrator
guaranteed rate
lead new hire fullfillment specialist
guaranteed rate
* Prepare/ship / set up workstations for new hires * Set up new hire accounts * Modify work station images * Troubleshoot/ discover common problems with the workstations that are being sent out.
Education
muskingum university
greek leadership purdue university
cuyahoga community college
computer science
Activities and Societies: took Computer classes
muskingum university
english
Ran a morning radio show for four years.
tj bannon's Contact Information
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