tiziana pucci

Cambridge exam preparation (B1, B2 and C1 levels)

* Creating and developing the Accommodation Department of the school (new database and tasks organization), personalized applications management * Managing the commercial relationships with providers (payments and negotiation) * Quality and security control, supervising the work of cleaning staff and ensure standards are * maintained

* Accommodation sales advisor * Payment management * Complaint management and problem resolution * Personalised management of applications and accommodations * Customer care

Reception and customer care Data entry, archive and document management

* Creating and developing personalized didactic programs * Organising the school timetable and events * Social Media and Account Manager

Investigation and content editing for international projects Creating and developing the projects Translating texts from Spanish to English Organising events and awareness campaigns Administration of the NGO social media accounts (Facebook and Twitter) Managing the communication between the NGO, institutions and companies

Managing the communication with international artists, museums and cultural institutions Detailed research of new cultural spaces and co-operation agreement

Activities and Societies: Coro del Collegium Musicum dell'Alma Mater Studiorum