Tirtha Santra

•Coordinating regularly with clients to analyze their career plans and goals. •Collecting comprehensive information regarding clients' career history, key skills, and achievements to better understand their needs. •Mapping suitable career opportunities to clients' skillsets and knowledge base. •Ensuring adherence to the company's administration procedures and standards. •Maintaining accurate client records, statuses, and details within Salesforce software. •Managing recruitment sourcing and job search services on a global scale. •Handling routine operations efficiently on Salesforce cloud computing platform. •Analyzing client profiles and strategically marketing them across leading online job portals. •Collaborating with clients from diverse industries such as IT, BFSI, ITES, Manufacturing, Hospitality, and Healthcare, while managing recruitment sourcing activities effectively. •Regularly communicating with clients to update them on interview schedules and job responses. •Prioritizing various parameters including skills, designations, and industries to devise accurate marketing strategies. •Resolving client escalations and addressing customer queries with a primary focus on ensuring client satisfaction. •Assisting clients with immigration processes, including attending meetings and presenting information orally, visually, and in writing to keep clients informed of progress. •Providing clients with all relevant documentation and expert recommendations for immigration options. •Handling initial inquiries and providing information on visas and citizenship. •Maintaining nomination data in internal accounting systems. •Assisting in business continuity management planning, maintenance, and reporting. •Managing the flow of documentation within the organization, ensuring all documents meet formal requirements and standards. 【Thoroughly evaluates documents and forms with meticulous attention to detail to ensure accuracy and compliance with visa Process.

•Hiring Mentors and Mock Interviewers. •Streamlined the onboarding process by providing comprehensive orientations, training materials, and resources to familiarize mentors and mock interviewers with our organization's values,processes,and expectations. •Leveraged coding skills tests to assign session schedules based on the skill levels of mentors and mock interviewers.(HTML-CSS,REACTJS,NODEJS,REDUX, PYTHON,JAVA,MONGODB,DSA,JAVASCRIPT,GIT,DJANGO) •Ability to Work With Mentors & Career Coaches,Handling Mentor Management,identification, and implementation of processes for smoother program management to ensure a consistent and trouble-free learning experience •Creating standard operating procedures to carry out the operations correctly and always in the same manner. •Consistent and thorough monitoring of participants- performance and engagement using various program trackers to ensure each participant gets a personalized experience in terms of support and learning experience. •Train companies provide training programs to equip their employees with the necessary skills and knowledge, for operational tasks. •Complete ownership of all the Program Office responsibilities around scheduling and delivery. activities, including but not limited to, online sessions. evaluations, grading. presentations, etc. engagement with a variety of stakeholders like senior managers, academicians, industry professionals, and many other internal and external stakeholders -Being the first point of contact for participants. troubleshoot queries and manage discussions. •Payments for mentors, mock interviewers, and instructors depend on various factors such as experience, qualifications, and the organization's policies. Compensation can range from hourly rates to fixed salaries or per-session fees. It's essential to discuss payment terms and expectations upfront to ensure fair compensation for their services.