tirth modi

* Gather client requirements, prepare analysis and design documents, and provide technical solutions * Perform quality assurance testing on websites and databases; resulted in a better performing product and decreasing error correction by 90% * Decrease customer closing time by 50% by designing generic storyboards for all sales leads to reuse * Generate and close 40% more sales leads by building a strong relationship with the clients

* Developed a marketing campaign to acquire new customers which increased customer acquisition by 20% * Designed and integrated a new sales strategy to decrease product return by nearly 75% * Maintained and verified sales orders in the database management system for increased accuracy * Resolved customer issues while maintaining a professional attitude to ensure customer retention

* Analyze and assess existing building network to modify and upgrade the network * Coordinate and plan network upgrades with building managers, co-workers, and department leads * Configure and deploy CISCO wireless access points and switches throughout the campus * Manage and update the Cisco Prime Infrastructure (CPI) which contains IP addresses, MAC address, physical locations, etc. of switches and access points

* Assembled, adjusted, repaired, and replaced electrical and electronic component parts such as cooling systems, hard drives, solid-state drive, RAM, CPU, motherboard, power supply, and optical drive * Managed and maintained access to critical network files and applications * Set up new users with credentials, program/file access, security badges, and office IP phones * Provided technical support for users via phone, remote access, or in person

Activities and Societies: Project RISHI