Ting Huang
Product Owner @ RAKwireless
About
I am a product leader with deep expertise in networking and IoT, driving transformative initiatives for leading telecom and technology organizations. Currently focused on LoRaWAN, I partner with enterprises to simplify complex IoT ecosystems and enable scalable, impactful innovation. Throughout my career, I have led cross-functional teams to deliver high-value products on time, achieving measurable business outcomes. My contributions have been recognized with multiple accolades, including the TP-Link MVP Award (2021) and Arcadyan MVP Product Manager Award (2017). Committed to turning complexity into clarity, I champion accessible, intuitive, and practical IoT solutions that empower organizations to thrive in a rapidly evolving technological landscape. Let's connect and explore how we can collaborate in the ever-evolving landscape of IoT.
Taiwan
Hsinchu City
Computer Networking
Customer Service Operations, Logistic Support, 物流管理, Product Strategy, 產品開發, IoT, 無線網路, Key Account Relationship Building, 產品生命週期管理, 專案規劃, NPI Management, 專案管理, 網絡通訊, New Business Development, 物聯網, 產品管理, LoRaWAN, Microsoft Project, Excel, Powerpoint, Outlook, Word, Statistic Tool: SAS/SPSS
Experience

Product Owner
Leverage networking expertise to focus on the IoT market in LoRaWAN communications, defining product strategy, driving roadmap, conducting competitor analysis, and implementing strategic pricing and cost initiatives. Translate customer needs into actionable features and collaborate with cross-functional teams to develop solutions and execute go-to-market strategies. Developed an intelligent production system and portal-based customization request platform, digitizing manufacturing and customer workflows to enhance operational efficiency.

Product Manager
Managed end-to-end product lifecycle across multiple portfolios (WiFi Mesh, GPON, VDSL), serving as Account PM for key clients in Latin American telecom markets and driving company initiatives in the WISP segment. Led cross-functional teams to coordinate Beta testing, resolve issues, and execute product launches, ensuring timely delivery and high-quality performance. Designed ACS server solutions tailored to client requirements, enhancing service infrastructure and operational efficiency.

Project Manager
Hsinchu, Taiwan
Drove pre-sales project planning and cross-functional collaboration across R&D, sales, and marketing teams, managing complex projects with leading telecom operators in Europe and the US. Managed full product lifecycle including NPI, MP, RMA, and EOL, ensuring seamless coordination with supply chain operations. Led customer engagement for product launches, technical reviews, and issue resolution. Conducted NPI risk analysis and implemented cost control measures, proactively resolving quality issues.

Service PM
Hsinchu, Taiwan
Served as primary liaison for key clients (Dell, HP, LG, Acer, ASUS) in after-sales service operations. Reviewed service contracts, negotiated compensations, and managed RMA and repair cost processes. Led service quality and cost reduction initiatives, enhancing turnaround time and service profitability through data-driven strategies. Improved after-sales efficiency by implementing Service Hub Buffer Reviews and leveraging analytics to reduce RMA turnaround time and default rates.
Education

Bachelor of Labor Relations, Minor in Finance & Banking
Conference paper: Huang, Meng-Ting & Huang, Liang-Chih (2006). The Relation Between HRM and Organizational Citizenship Behavior on Dispatch Workers: Psychological Contract View. The Proceeding of the 7th Annual Conference of Small Businesses. National Chung Cheng University, R.O.C. May, 26, 2006. pp. 1-23.
Ting Huang's Contact Information
Phone
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