TinaMarie Cino

Director of National Accounts @ Gordon Sinclair

Country

United States

City

New Hyde Park

Industry

Consumer Services

Skill

Customer Support, Teamwork, Relationship Building, Customer Retention, Relationship Development, Microsoft Outlook, Problem Solving, Customer Relationship Management (CRM), Customer Experience, Marketing Strategy, Marketing, Product Development, Management, Advertising, Customer Service, Sales, Trade Shows, Direct Marketing, Sales Operations, Leadership

Experience

Director of National Accounts

Gordon Sinclair

2023-9 - Present · 3 yrs 1 mo

Indiana, Pennsylvania, United States

Director of Client Services

Gordon Sinclair

2011-2 - 2023-9 · 12 yrs 8 mos

Inside Sales Supervisor / Customer Service

Dri Mark Products, Inc.

1995-5 - 2010-11 · 15 yrs 7 mos

• Monitored the performance of personnel to assure an environment of productivity, teamwork and customer service excellence. • Personally increased Advertising Specialty sales to our best customers by 29% by providing these accounts with specialized sales tools and marketing strategies. • Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills • Worked directly with our sales force and provided them with the support required to effectively promote our products. • Attended industry trade shows across the US and Canada • Explored solutions and helped to repair problems affecting sales, services, efficiency and productivity • Solved customer problems and guaranteed desired results

Service Secretary

Luyster Motors

1992-4 - 1995-5 · 3 yrs 2 mos

• Scheduled service appointments. • Verified warranty and service contract coverage. • Developed estimates by costing material, supplies and labor hours. • Accurately managed cash drawer and bank deposits. • Arranged towing and/or alternate transportation to customers if needed. • Assisted customers with questions regarding problems, service, contract and warranties.