Timothée KOUAME

Activate the pre-match Fan Zone on Terry Fox Plaza on match days through club or partner activities and interactive games. Represent Whitecaps FC as a Brand ambassador. Assist with the set-up, execution, and teardown of Street Team events, activations, and match day experiences. Engage fans and community members. Collect fan feedback and insights.

Leading a respective team and providing ongoing coaching and recognition to team members to ensure exceptional hospitality is provided and the fan experience is exceptional. Contributing to building a high performance team by actively partnering with all staff of Rogers Arena

Manage time and scorekeeping during matches Set up and take down equipment Submit detailed shift reports Act as an ambassador for Urban Rec, promoting events and league registrations First aid and conflict resolutions

-Oversee operational execution for assigned client groups, including hotel and stadium transport movements -Ensure compliance with SOPs, validated travel plans, and TMM system standards -Monitor vehicle readiness, fleet IDs, and client-facing presentation standards -Coordinate real-time transport operations, ensuring timely and accurate service delivery -Manage live operations including troubleshooting, logistics coordination, and service optimization -Supervise match-day transport movements, ensuring punctuality and protocol adherence -Coordinate driver schedules, route planning, and dispatch execution -Maintain constant communication with drivers and supervisors to adjust operations as required -Support fleet readiness including commissioning/decommissioning processes -Assist with fuel management, insurance claims, inventory tracking, and incident reporting -Oversee preventive and corrective maintenance coordination to ensure fleet reliability -Ensure accurate execution of dispatch plans aligned with operational allocations

Provide direct support to clients to help overcome personal and social issues. Design and deliver programs with focus on health, education and life skills. Community collaboration, crisis intervention, maintain and update current client files.

Obstacle attendant responsible for interacting with guests in a friendly , outgoing, and professional manner. Answer questions, provide directions, and support participants. And keeping all areas tidy, organized, and safe.

Training, Coaching and Development, Hiring Succession Planning, Customer service excellence, Time Management, Sales and Wage cost management, Visual Merchandising, Loss prevention

Greeting guests, monitoring and checking access areas. Assigning guests to lounges and tables. Give guidance in the hospitality areas, checking tickets and, improvement of customer experience.

Customer service, Price changes, Working merchandise, Section work

Administrative operations, clients and guests reception, events organization, overseeing of the site, inventory of the material, facilities maintenance

The diploma assists students in seeking employment in the health and fitness industry, municipal parks and recreation programs and other sports programming

The Sports Management specialization aims to train future operational and progressive managers to work in sport organizations in the commercial and non-commercial sectors at local, regional, national and international levels.

Multidisciplinary academic program focused on the science, techniques and management of sports and physical activities, with various specializations.