Tim Haines
Chief Operating Officer @ Haven Tents
About
Dynamic executive at Haven Tents, an innovative outdoor company revolutionizing the camping experience with the world's first completely lay-flat hammock. With a hands-on approach and a diverse skill set, I spearhead various aspects of our business - from supply chain and logistics to e-commerce platform management. My passion lies in developing new processes and improving operations to foster growth and efficiency. At Haven Tents, we believe in creating comfortable, versatile outdoor products that transform the way people experience nature with an added emphasis on sleeping as comfortably as you would in your bed at home. My role involves constantly exploring new ideas, challenging the status quo, and driving our vision to provide the ultimate outdoor sleeping solution.
United States
Lehi
Transportation/Trucking/Railroad
Shopify Plus, Warehouse Operations, Customer Experience, Shopify, Business Development, Process Automation, E-Commerce, Typing, Phone Etiquette, Personal Responsibility, Persistence, Google Drive, Skilled Multi-tasker, Spreadsheets
Experience
Chief Operating Officer
Haven Tents
Sandy, Utah, United States
As Chief Operating Officer, I am: - Head of Customer Support: Manages entire customer service team and actively improves processes and efficiency - Head of Affiliate Relations: Manages and operates revenue building affiliate marketing program - Assisting with the development and implementation of new products - Managing all e-commerce platforms (Shopify, Gorgias, Redo, etc.) and effectively working to streamline and build processes to efficiently expand operations - Building, implementing, and improving business processes and systems resulting in reduced costs
Chief Operating Officer
REYR Gear
Independent Health Insurance Agent
Agent Boost Marketing
- Assisted with growth and development of start-up including recruitment, book-keeping, training, social media marketing, website building and other miscellaneous tasks - Independently sold and managed Medicare Insurance policies to beneficiaries in seven states
Digital Marketing Intern
Dentist Advisors
South Jordan, Utah, United States
- Conducted market research and outreach to prospective clients from 68 dental schools - Provided insight for efficiency improvement on data collection spreadsheets
Training Supervisor
BYU-Pathway Worldwide
Greater Salt Lake City Area
- Developed and managed a team of eight people working together to train over 150 current employees and over 200 new-hires - Designed and implemented a curriculum structured to decrease time spent in pre-job training and increase initial job performance
Support Specialist
BYU-Pathway Worldwide
Greater Salt Lake City Area
- Provided customer service and support to over 3,000 students, parents, and instructors
Education
Utah Valley University
Entrepreneurship/Entrepreneurial Studies
Utah Valley University
Business Administration and Management, General
Ensign College
Marketing
Tim Haines's Contact Information
Phone
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