Timea Constantinescu

• Manage and support international customer accounts, ensuring smooth end‑to‑end export operations. • Coordinate closely with sales, logistics, and production teams to secure on‑time deliveries. • Maintain proactive communication with partners, addressing issues quickly and professionally. • Monitor orders, documentation, and transport requirements to ensure full compliance. • Build and strengthen long‑term customer relationships across assigned regions. • Contribute to process optimisation and operational efficiency to support business growth.

* in one year aquired 21 new customers * 13% growth in income * main points of contact: Purchasing specialists, category managers, GMs, CEOs * main industries: FMCG, automotive, electronics - developing sales plan - introducing new sales metrics and KPIs to the team members - new business generation - customer retention plan - farming strategy - detect upsale possibilities - elaborating marketing strategy and implementation of new dynamic website

* helped over 200 Hungarian companies finding partners in countries worldwide * these companies showed a significant increase in the export metrics * main point of contact: owners, CEOs, export managers * main industries: water and invironment, FMCG, pharma, automotive •Organizing Planet Budapest Sustainability Expo •Export sales generation, looking for sales opportunities (B2B, B2G) •Reporting on weekly/monthly activities •Sales departament strategy development •Trade show exhibition and B2B events organization - project management •Organising local events, B2B events, relevant programs for SMEs •Realizing advisory services with SMEs •Achievment of goals of MFA •Definition and execution of projects •Proactive Project Management

* at the start of COVID sold 3 franchise units * with that increased the net income with over 20% • Setting up and finishing the franchise model • Co-ordinate the marketing agency for ZING Burger • Setting up the marketing, business and sales plan for the Franchise business line • Building up the contracting and the Operations Manual for franchising • Introducing HR metrics to Zing Burger (company satisfaction survey, employer branding, motivation system, development plan, talent program)

* Besides Key Account management started over 30 cooperations * Main contact points: HR managers * Main industries: production (automotive, IT, agriculture, business services) • Sales metrics, strategy and plan development • Stakeholder management and reporting • Developing trust relationships with a portfolio of major clients • Expanding the relatioship with existing customers by continuously proposing solutions that meet their objectives • Serve as the link of communication between key customers and internal teams • Prepare regular reports of progress and forecasts to internal and external stakeholders • Quick problem solving and negotiation • New business pitches • Development and achievement of sales through the direct channels • Focusing on growing and developing existing clients together with new business generation • Microsoft Dynamics management

• Advise customers’ Board of Directors • Maintain close relationship with Senior Top Executives • Develop business partnership and new business opportunities • Interface with suppliers • Co-work with sales specialist teams to provide customers with integrated solutions and feasibility of the service • Liaise with Marketing to provide information gathered from Global Accounts to make recommendations regarding future market opportunities and competitors • Ensure that Product Development is in line with customer needs • Forecasting and projecting revenue streams • Salesforce Management

Event Call Coordination Participation in CI projects Experience in Audio and Web conferences

Elaborating the Spanish Language Curriculum Spanish Language GCSE Board Member Member of the National Secondary School Competition Owner of the Comenius Programme International Programme Project Management

The creator of the Spanish Curriculum and Programme Teacher

Teacher Assistant and leading Spanish language extra curricular programme.

Journalism

Spanish language and literature, Pedagogy, Psichology, Metodology