Tim Jones

Maven is a leading trucking fleet management and transportation dispatch software provider that leverages mobile cloud, industrial IoT, and machine learning technologies. Maven has provided premier Fleet, ELD, Workflow, Inbound Planning, and dispatch solutions to over 300 fleets, including +1000 truck fleets. Memory Dart: We connect planning, dispatch, drivers, customer service, and leadership into a real-time operational execution layer.

Led a team of 7 direct reports, including five Directors, 2 Senior Managers, 1 Platform Manager, 30 Client Success Managers and 18 Specialists. Handle $1B in annual revenue. * Achieved an 89% client renewal rate which was a 53% YoY improvement. * Increased Net Promoter Score from 11 to 21 by implementing rigorous persona modeling. * Led and implemented a successful 12 month department transformation initiative. * Selected and implemented a world-class client success platform to predict health scoring, enhancing client account management effectiveness with clients. * Improved employee satisfaction survey results from 72 to 77 & enablement from 67 to 79, significantly exceeding company and industry average. Radial, Inc., a bpost company, is the leader in omnichannel commerce technology and operations. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Radial's innovative solutions connect retailers and customers through advanced omnichannel technologies; intelligent payments and fraud protection; efficient fulfillment, supply chain services; and insightful customer care services – especially where high-value customer experiences are critical. We are flexible, scalable, and focused on our clients' business objectives. Learn how we deliver today's retail for you at www.radial.com and follow us on Twitter @radialcorp.

I led a team of enterprise level selling professionals that optimize assets, people and processes within key vertical sectors of logistics and energy by aligning and driving outcomes through artificial intelligence / machine learning software. * Leveraged C-level partnerships to successfully close $1.2M account, company's largest to date. * Generated 50% of new revenue onboarded for the enterprise from Q1 to Q3 2019. * Established lucrative, 5 deal pipeline valued at $4.4M in sales revenue for the company. * Expanded direct sales team by four individuals.

* Closed the firm's largest client for $1.2M by strategically leveraging C-level partnerships. Nokia Software IoT was formed through the acquisition of SpaceTime Insight in April, 2018 and Nokia’s existing IoT Applications group. Together we bring our expertise and proven track record in IoT application development, machine learning, and data science to industrial IoT solutions. We develop and deliver innovative advanced analytics applications and industrial internet of things technologies for asset-intensive industries.

RESULTS ★ Drove Sales Revenue from $900 million to $1.3 billion over four years through effective coaching and pipeline management via a team of four managers, 40 high level sales professionals and five administrative support personnel. ★ Oversaw the management and nurturing of major corporate accounts such as Wolverine Worldwide, Steelcase, Amway, Xerox, American Eagle Outfitters, Grainger, Kodak and Quad Graphics. ★ Drove profits up by $1 million annually by training and educating the sales team to sell value and negotiate effectively without cutting price. ★ Won the single source position to provide 100% of shipping needs of Quad Graphics, attaining market share from competition and increasing revenue from $45 million to $90 million.

★ Led private equity strategy and drove top-tier processes across the east coast providing world-class service to each company’s portfolio and consolidating contracts across their managed organizations. ★ Earned #1 ranking out of six regions YoY and delivered $20 million express business by leading team management of the Fast & Furious corporate campaign. Targeted and secured new client accounts. ★ Implemented succession planning and staff development initiatives for six managers, 60 individuals contributors, four support staff and two analysts. ★ Achieved Best in Division yield growth of 7.7% which amounted to $700k by optimizing sales negotiation practices, turning around an at-risk account valued at $68 million and executed the largest early termination clause of $8 million. ★ Executed programs to improve sales skills and outcomes across the sales team. Promoted 5% of the team and reduced headcount by 10% without sacrificing results.

Previously worked for FedEx Ground as Managing Director, National Accounts; For Roadway Package System, Pittsburgh, PA as Vice President National Accounts, as Director of Field Sales, as Area Sales Manager Field Sales.