tim jensen

Support IFE retrofit programs at American Airlines.

Senior Electrical Engineer responsible for wire harness drawings and avionics installations on business and commercial aircraft.

* Provided in-office and field technical assistance, training, sales support, and marketing demonstrations of the Programmable Lightweight GPS Receiver-II (PLGR-II) - a military handheld GPS system. * Successfully provided technical assistance on GPS operation and GPS-to-computer digital interface. * Increased sales by $8,000,000 by training of South Korean Army in PLGR II applications and appropriate system evaluation. * Secured an addition $300,000 in sales to U.S. Navy SEALS by training U.S. Military Special Operations Forces in applications and evaluation of the GPS. * Traveled to South Korea, Kuwait, Denmark, Germany, Norway, and domestic locations supporting local sales team with technical marketing demonstrations of PLGR-II to senior military leadership. * Coordinated reporting of field issues with engineering for resolution.

* Provided in-office technical assistance for assigned products including autopilots, directional and attitude gyroscopes, and Attitude and Heading Reference Systems (AHRS). * Provided technical information, internal coordination, and problem resolution for corporate field service engineers, sales and marketing, company dealerships, and aircraft owners. * Reviewed proposed product engineering changes on service bulletin modification team for proposed service bulletins. * Provided technical liaison between customer and corporate design and collateral engineering. * Initiated service bulletin action after monitoring problem trends. * Traveled extensively meeting customers and learning aircraft troubleshooting on-site

* Managed sourcing and subcontracting processes, integrated suppliers, subcontracts, seeking and qualifying new engineering services companies and ensuring internal processes and procedures were followed. * Saved cost and engineering resources by sourcing engineering work to outside service providers. * Evaluated and qualified potential domestic and international engineering service providers. * Enacted and managed subcontracts with suppliers.

* Directed engineering change proposal (ECP) and followed-up on business (FOB) processes on the Boeing C-130 AMP and GTTA 767 Tanker programs. * Responded to request for proposals (RFP) regarding changes to C-130 AMP and 767 Tanker programs. * Wrote and edited job analysis for requested engineering proposals. * Prepared basis of estimates (BOE) based on engineering estimates and work breakdown structure spreadsheets. * Interacted extensively with program and project managers, engineering leads, and design engineers in preparing basis of estimates (BOE) and work breakdown structure spreadsheets for pricing analysis.

* Marketed and provided sales support for Traffic Collision Avoidance Systems (TCAS) and Mode S transponder product lines to commercial airlines and airliner original equipment manufacturers (OEMs). * Determined market size and product selling point. Presented product information to senior customer executives in direct support of sales personnel and sales effort. * Collateral responsibilities included enabling business contracts between Rockwell Collins Advanced Technologies Center and external customers. * Initiated $60 Million transponder trade-in program * Wrote and edited marketing bulletins and white papers for customers and sales staff. * Traveled domestically and internationally marketing TCAS and Mode S transponders. * Wrote, edited and managed $50,000 - $250,000 subcontracts for Rockwell Collins Advanced Technologies Center (ATC) group. * Prepared proposals in response to RFP's for TCAS and Mode S transponders.

* Provided Raytheon Aircraft Company with on-site technical expertise, sales and marketing support of Rockwell Collins avionics during factory installation, flight test, and aircraft delivery. * Managed and supported 4 corporate dealership accounts * Traveled to customer sites analyzing and resolving avionics issues on Raytheon aircraft. Supported sales and marketing efforts during aircraft operator and maintenance conferences. * Demonstrated expertise on Flight Management Systems, Electronic Flight Instrument System, Com and Nav Radios, Flight Directors and Autopilots, Global Positioning Systems, Weather Radar, Transponders, Traffic Collision and Alert Systems, and Attitude and Heading systems. * Wrote, edited, conducted, reviewed and reported on avionics systems flight tests. * Trained Raytheon employees in avionics and aircraft systems troubleshooting techniques. * Coordinated reporting of field issues with engineering, sales, and marketing for resolution