tiffini hails

Assigned and supervised the investigation of ESIS and independent investigators in accordance with established needs and targets. Reviewed cases with GM Legal in order to determine liability and access damages. Adjusted reserves within the authority limits or recommended reserve changes to Team Leader. Cultivated and maintained close working relationships with GM Legal Staff and Local Counsel.

* Provided administrative support for full service legal office specializing in personal injury law. * Managed attorney's calendars * Drafted letters and supported clients * Managed relationships with IME (independent medical evaluation) providers. Scheduled appointments and managed clients through the process * Facilitated the client/attorney relationship which included completion of new client intake interrogatories, assisted clients with advancements against their lawsuits * Provided exceptional customer service to internal and external customer * Trained new employees regarding front desk etiquette * Notary Public for State of Michigan

* Greeted each customer that came into the service lane for service regarding their vehicle. * Worked directly with each service technician to address the customers concern and made sure repairs were performed correctly the first time. * Had to be knowldgedable about the products and service for each vehicle and when to sell those products and services to the customer. * Listened and explained to the customer why certain repairs had to be performed on the vehicle to maintain the vehicle. * Established and built a relationship/rapport with each customer. * Played a key role in dealership profitability

Provide custodial service to Providence Park Medical Building

* Answered telephones * Greeted patients when they came into the office for their appointments * Verified insurance benefits and effective dates * Set up and verified appointments for patients * Called in prescriptions to various pharmacies for patient refills * Filed charts * Obtain co payments from patients

Antioch College is a cooperative education school. During my studies, I would attend school for 3-6 months and then co-op for another 3-6 months. I worked for the Civil Liberties Union (ACLU) in Cleveland, OH. I worked in New York for Horace Mann Elementary Schhol as a Teacher's Assistant. Also worked in Washington D.C for a Law Firm and worked here in Michigan for the Federal Government (TACOM) in different capcities where I received numerous awards for my hard work and service."]

Medical Terminology, Anatomy and Physiology","Computer Medical Applications, Word Processing and Spreadsheets","Medical Office Administration","Medical Insurance Records and Advanced Medical Coding"]