Tiffany Dorin

Responsible for managing and growing the strategic accounts portfolio, developing and executing sales strategies, and building strong relationships with key clients while driving revenue growth and ensuring customer satisfaction.

- Managed business within major automotive and specialty retailers; distributors; home improvement, hardware, and farm & fleet channels; wholesale clubs; LATAM; and eCommerce accounts - Managed ~15 rep firms, providing training and support to ensure consistent and effective communication with customers, and develop strategies to increase market share and identify new growth opportunities - Conducted line review presentations, showcasing product offerings and identifying opportunities for improvement or expansion within my customers’ categories - Worked with IT to develop and implement forecasting tools that improved accuracy of sales projections - Contributed to new product development, collaborating with product managers to identify customer needs and trends - Worked with all departments within the organization, ensuring alignment and effective communication to support sales and customer service efforts - Traveled to trade shows/events and customer meetings to build relationships, gather market intelligence, and promote products - Maintained a strong understanding of industry trends and competitive landscape, using this knowledge to inform strategic decision-making

Management of National Retailer and eCommerce accounts in the automotive industry, building partnerships intended to produce profitable growth for both MagnaFlow and the customer. Responsibilities include but are not limited to providing high ROI sales and marketing strategies, extensive category line reviews to demonstrate growth opportunities, purchase and sales analysis and forecasting, regular SKU audits and product updates, review and management of customers' exhaust inventory, generate creative sales and marketing programs to maximize MagnaFlow's brand exposure and account growth, conduct webinar or classroom style sales training presentations, and store visits and field work throughout North America to gain market intel and feedback and build brand awareness.

Managed small chain stores, eCommerce accounts and 'mom & pop' shops, offering industry expertise, sales and marketing strategies, and customer service. - Increased sales 35% year over year and grew profit dollars 45%+ year over year - Performed a daily minimum of 40 outbound sales calls to a defined base of 100+ customers - Grew territories of diverse customers serving a variety of markets; selected to lead expansion into the Pacific Northwest - Managed accounts’ pricing, payment terms, transportation terms, and discount structures - Created sales and business plans and proposals to achieve sales/profit goals and win/grow business - Built merchandising and marketing plans and activities for customers - Conducted outside sales calls to current accounts in California, Washington and Oregon and work trade shows locally and nationally - Trained and led new employees inside the sales team

"An educated person is someone who has the habits of mind, hand, and heart to adapt to whatever life might throw at him or her."