Tiffany Tan

• Spearheaded the product development lifecycle by bridging business requirements with engineering execution, ensuring timely delivery of high-quality features. • Collaborated closely with cross-functional teams (design, dev, marketing, and stakeholders) to define and prioritize product backlogs and drive roadmap execution. • Acted as the voice of the customer, leveraging user feedback and analytics to guide product direction and enhance UX. • Led the QA team in designing comprehensive test strategies, including automation pipelines, regression testing, and performance benchmarking. • Established and standardized QA processes to reduce defect leakage and improve test coverage across web and mobile platforms. • Introduced metrics-driven QA reporting, enabling data-informed decision-making and improving release confidence. • Fostered a culture of continuous improvement and innovation across both product and QA functions.

Team Lead and Manager for the SIngapore Regional Quality Assurance team for South East Asia

As a Quality Assurance Analyst at Figma, I am will be responsible for meticulously testing our software to identify and address any defects or inconsistencies. My day to day work includes: 1. Implement and maintain robust quality management systems to guarantee product excellence. 2. Conduct thorough audits and assessments to identify areas for improvement and streamline processes. 3. Collaborate cross-functionally to develop and execute comprehensive test plans, ensuring product reliability and functionality. 4. Champion continuous improvement initiatives to enhance quality standards and drive organizational success. 5. Mentor and develop teams to foster a culture of quality excellence and teamwork.