tiffany english

* Provided technical support for cable television, high speed internet, and home telephone services. * Resolved billing & service issues for escalated customers. * Processed payments for past due and current accounts. * Recommended new services and package upgrades to new and existing customers in order to meet weekly and monthly sales goals. * Assisted customers with setting up both wired and wireless home networks for high speed internet with download speeds ranging from 1Mbps to 20Mbps.

* Assisted in the building and creation of technician schedules. * Contacted customers to set up or reschedule repair appointments based on technician availability. * Utilized multi-screen system in order to manage daily routes.

* Provide instruction in various core subjects * Follow existing and collect new IEP data * Maintain effective classroom management strategies * Follow and teach lesson plans assigned by permanent teacher * Maintain an orderly classroom while ensuring the safety of all students * Follow the classroom lesson plan and teacher instructions to present organized learning materials for the students * Provided individual tutoring on daily lesson plans for struggling students

* Front Office Receptionist, HR Department * Welcome visitors, determine nature of business, and direct visitors to suitable employee * Answer incoming telephone calls; operate multi-line telephone system * Monitor visitor access and issue passes * Data Entry Clerk, Marketing Department * Prepared, compiled and sorted documents for data entry * Increased efficiency by centralizing all client contact information from business cards unto an excel spreadsheet for availability and easy access * Reviewed data for accuracy and made necessary corrections * Scanning Clerk, HR Department * Prepared files for the imaging process and scanned documents to produce digital copies for retention purposes * Analyzed scanned documents for clarity and accuracy * Cataloged all scanned documents and created a digital index for simplicity