Tiffanie Ta

- Tracked and managed from beginning to end, all certificates of insurance, incident, and liability insurance claims - Conducted research for incident reports; compiled, analyzed, and summarized information for reports and correspondences - Facilitated the Ergonomics Assessment process with employees which includes providing resources, equipment and verifying effectiveness of recommendations - Reconciled litigation invoices and created payment requisitions to send to accounts payable

- Managed 20 Teaching Assistants (TA) by assigning TA hours for pharmacy professors and sent important notices regarding journal club assignments - Supported students on their presentations by securing and preparing rooms, coordinating meals and distributing critical department communications - Reconciled Director’s University credit card; payment requisitions; and student accounts for travel, requisitions, memberships and materials reimbursements in SAP Concur - Participated in the bi-annual orientation week; planned and scheduled all meetings; and helped students familiarize themselves with the campus. - Kept meeting minutes for the Graduate Program Committee

- Documented COVID-19 and student-related health records in Excel spreadsheets to accurately maintain data - Managed 3 COVID-19 testing sites with 20 volunteers and ensured the sites were properly stocked - Supported incoming students to meet compliance standards in order to gain entry to their programs

- Scheduled all appointments, charted treatment notes and verified photos/x-rays - Handled front and back office operations; maintained a safe & clean space, sterilized instruments, and disinfected patient chairs - Coordinated all inquiries between in-office and outside dental offices using a multi-line telephone - Inquired customers to provide feedback in order to increase positive business Google and Yelp ratings - E-filed and copied patient records, office paperwork and receipts to patient profiles and computer document folders

• Transcribe physician credentials doctor documents and personnel information via Excel • Ensure all employee documents are in compliance of hospital guidelines, facility & staff policies, and government laws • Assemble employee safety documentation • Maintain, audit, and file personnel & credentialing materials

• Manage visitor access for the Della Martin Behavioral Services Center during visiting hours • Assist visitors in center regulations and locker usage to ensure safety for patients and visitors • Operate multi-line telephones to communicate with nurses

• Manage day-to-day operations, including opening/closing procedures, inventory/stock, and maintain a sanitized and organized work environment • Supervise associates by providing healthy feedback and direction to guarantee that the store provides the utmost quality and satisfaction • Maintain customer relations on Yelp Business Application and in-store as Customer Service Manager • Evaluate and hire qualified individuals who align with the company’s interest and culture • Facilitate training of new-hires and associates by promoting professional growth, customer service and sale techniques • Perform mandatory monthly audits to ensure compliance in business guidelines • Respond to customer concerns with friendly and knowledgeable service

• Monitored and guided second to sixth graders at Sunnyside Elementary during the after-school program • Developed and implemented program curriculum and health and fitness activities • Served as a role-model to students and built positive relationships

* worked in the summer of 2016, 2017, and 2018 • Maintained organized, presentable merchandise to drive continuous sales in high-volume customer environment • Trained new team members on cash handling, meeting customer needs, and maintaining high satisfaction with customers • Handled high volume of cash; $6,000

• Verified customers' insurances • Scheduled patient appointments; made reminder calls for next day appointments; and answered general and appointment-related phone calls • Greeted incoming visitors and customers professionally • Maintained front desk, reception area, yoga area, and spa room clean

• Maintained clean and safe environment for children's playroom. • Escorted patients out of hospital when they were discharged. • Observed patients and interacted with them on a daily basis.