Tiara Triplett

Delivering sourcing services which support recruiters and hiring managers by providing targeted diverse pipelines of qualified candidates who will be converted to full time hires. Leverage existing candidates from database while building out new contact names. Use social media, job boards, alumni, referrals, and external research to expand networks and pools. Track and report on activity in the CRM. Collaborate with JPMC’s Diversity and Inclusion Initiatives including: Advancing Black Leaders, Advancing Black Pathways, Military Veteran Affairs, Women on the Move, Second Chance Employment, Internal Business Resource Groups and Campus related initiatives and programs.

Provide comprehensive resourcing solutions in a competitive market including alternative sourcing strategies, market intelligence, and direct students sourcing options. Identify, engage, and advise technical talent with a focus on creating a great experience for each candidate. Create and execute campaigns and outreach to students and select faculty to educate students on opportunities and events. Support senior leaders in developing strategies to attract and retain top talent from diverse candidate pools. Manage the diversity-focused pipeline by sourcing from diversity partnerships and databases.

Maintained, tracked, and analyzed $75MM worth of HR G&A budgets for PBC US, FLUS, NAN, and Canada. 1. Timely and effectively communicate any significant variances/overages/opportunities to impacted parties during close each period. 2. Engage in budget review meetings with SVP and Functional Directors/Senior Directors on a regular cadence. 3. Fulfill ad hoc reporting requests related to budget inquiries. 4. Prepare CHRO Management Packets periodically. 5. Prepare necessary reclassifications and journal entries. 6. Prepare and submit periodic forecasts for all cost centers managed. Identified and implemented process improvement opportunities to increase efficiencies. Partnered effectively with HR specialist groups including Learning & Development, Employee and Labor Relations, Recruiting, HR Services, and Compensation. Managed all aspects of Leave of Absence cases. (i.e. FMLA, LTD, STD, etc.) Notified employees of their eligibility, rights, and responsibilities. Process all appropriate documentation, ensuring the company remains in legal compliance.

Assisted HR Director in guiding management and employees regarding employee relation issues: conducting investigations, performance improvement plans, and recommending effective resolutions. Processed terminations, leave of absence requests, promotions, internal transfers, and new hires through PeopleSoft and HRIS systems. Scheduled and coordinated phone interviews, onsite interviews, and candidate feedback sessions. Conducted orientations and training for new hires as well as exit interviews for departing employees. Supported over 1000 employees.

Streamlined best practices and initiatives which reduced over/short balances processes for enhanced productivity. Played a key role in facilitating Charter Spectrum Business Class Sales’ long-range business plan by establishing and maintaining business relationships with sales partners and operations specialists. Introduced several process improvements and changes to workflow within the group and determined the appropriate course of remediation for various issues related to sales balances. Ensured accuracy of Account Executive’s contract terms and agreements. Effectively established and monitored internal controls to maintain compliance with service terms.

Sold promotional packages to customers via phone.

Instrumental in the development of solutions which proved valuable in establishing and maintaining productive internal and external working relationships. Successfully carried out the coordination of selected training and development programs and special projects for the professional development of employees. Ensured work compliance with all state and federal employment laws and regulations (e.g., FMLA, ADA, EEO, and FLSA) through intensive monitoring of employee-related concerns. Recognized for excellent work in data management through rigorous work in compiling various pay data information for survey, auditing, and communication purposes.

Provided valuable support to students in completing pertinent enrollment forms and advice to help them identify their unique talents and interests. Consistently met defined recruitment metrics for quality, cost, cycle time, diversity, and compliance/risk. Demonstrated excellent work ethic in providing a world-class recruitment experience for candidates and business partners throughout the hiring process.