Tiago B.

Define and execute the global product strategy and roadmap for TeleOp, aligning with Hexagon's business outcomes and applying the Product Operating Model across discovery, delivery, and iteration cycles. Act as Voice of the Customer — conducting market research, analyzing the competitive landscape, and ensuring solutions address real operational challenges in mining and heavy industry. Lead go-to-market strategy, develop sales enablement collateral, contribute to pricing models, and support release communications across commercial teams. Champion cross-functional collaboration across Product, R&D, Sales, Services, and Marketing, translating complex technical solutions into compelling narratives for diverse stakeholders. Lead discovery projects shaping the next generation of TeleOp — identifying market opportunities, gathering requirements, and maintaining alignment with customer workflows.

Executive leadership in machinery automation, strategically driving company expansion throughout the entire LATAM region with cutting-edge technology. Demonstrated success in elevating customer satisfaction, ensuring excellence in professional expertise and product quality. Proven track record in optimizing profitability while spearheading the development of innovative solutions aligned with market needs and sector evolution. A results-driven professional committed to fostering organizational growth through strategic management and visionary leadership. Skills: Executive Management · Industry 4.0 · Business Transformation. Business Strategy. Strategic Vision. Innovation and Technology Integration

A ITS é uma empresa especializada em consultoria técnica e comercial, focada em impulsionar o desenvolvimento de novos produtos e negócios. Nossa expertise abrange diversos setores, incluindo sistemas de telecomunicação, automação de máquinas pesadas, tecnologia de machine control e sistemas avançados de gestão de frotas. Com um compromisso inabalável com a inovação, oferecemos suporte técnico aplicado para garantir a implementação eficiente e o desempenho otimizado de cada solução. Nossa equipe de especialistas trabalha de perto com os clientes para entender suas necessidades específicas e fornecer soluções sob medida que impulsionem a produtividade e a eficiência operacional. Além disso, a ITS possui uma vasta experiência em análise operacional de sistemas de teleoperação, utilizando tecnologias de ponta para maximizar a produtividade e melhorar os processos. Nossa abordagem centrada no cliente nos permite identificar oportunidades de melhoria contínua e implementar estratégias que aumentem o desempenho e a competitividade dos negócios. Na ITS, acreditamos que a combinação de conhecimento técnico profundo e uma visão comercial estratégica é a chave para o sucesso. Estamos dedicados a fornecer serviços de consultoria que não apenas atendam, mas superem as expectativas de nossos clientes, ajudando-os a navegar pelos desafios do mercado e a alcançar seus objetivos de crescimento. Seja desenvolvendo novas soluções tecnológicas ou aprimorando operações existentes, a ITS está pronta para ser o seu parceiro de confiança em cada etapa do caminho.

Executive leadership in machinery automation, strategically driving company expansion throughout the entire LATAM region with cutting-edge technology. Demonstrated success in elevating customer satisfaction, ensuring excellence in professional expertise and product quality. Proven track record in optimizing profitability while spearheading the development of innovative solutions aligned with market needs and sector evolution. A results-driven professional committed to fostering organizational growth through strategic management and visionary leadership. Skills: Executive Management · Industry 4.0 · Business Transformation. Business Strategy. Strategic Vision. Innovation and Technology Integration

Skills: Executive Management · Industry 4.0 · Business Transformation. Business Strategy. Strategic Vision. Innovation and Technology Integration. Production Control. Talent Development. Manufacturing Strategy. Research and Development

Manager in charge of the Telecommunications, Automation, and Research & Development department to expand the company's presence nationwide while maintaining customer satisfaction, technical proficiency of professionals and products, profitability, and developing innovative solutions following market needs and industry evolution. Skills: Strategic Leadership. National Expansion Management. Customer Satisfaction Enhancement. Technical Excellence Oversight. Profitability Optimization. Innovative Solution Development. Quality Assurance. Market Needs Alignment

Key Responsibilities: Development of Innovative Technologies and Services: - Spearheading the creation of innovative technologies and services for the mining, construction, and energy markets. Quality Assurance and Economic Viability: - Ensuring the quality and economic viability of products in development to meet the needs of national clients, facilitating the immersion of products in the market. International and National Relationship Management: - Managing international and national relationships with suppliers and product managers. Technical Proposal Development: - Crafting technical proposals tailored to customer needs. Technical Documentation Preparation: - Developing technical documentation for user consultation and training. Training for Clients: - Conducting training sessions for clients on innovative products marketed by the sales team. Post-Sales Technical Consulting: - Providing post-sales technical consulting to ensure customer satisfaction. Coordination of Installation, Configuration, and Maintenance: - Overseeing the coordination of equipment and service installation, configuration, and maintenance. Development of Service Methodologies: - Creating service methodologies to enhance customer support. Agile Product Development: - Ensuring agility in the development of new products in line with customer needs. Coordination of Training, Maintenance, and Field Operation Teams: - Coordinating teams responsible for training, maintenance, and field operations. Consulting, Construction, and Support of Mesh Networks: - Providing consulting, construction, and support for mesh networks using Rajant technology.

Research and Development Engineer for innovative technologies and services in the mining, construction, and energy sectors, specializing in Telecommunications and Automation of Heavy Machinery. Key activities include: Quality Assurance and Economic Viability: - Ensuring the quality and economic viability of products in development to meet the needs of national clients, facilitating product immersion in the market. International and National Relationship Management: - Managing relationships with international and national suppliers and product managers. Technical Proposal Development: - Crafting technical proposals focused on customer needs. Technical Documentation Preparation: - Developing technical documentation for user consultation and training. Training for Innovative Products: - Providing training for innovative products sold by the sales team to clients. Pre-Sales Technical Consulting: - Offering technical consulting before sales transactions. Coordination of Installation, Configuration, Training, and Maintenance: - Coordinating services related to installation, configuration, training, and maintenance of equipment in the field. Development of Service Methodologies: - Creating service methodologies to enhance customer support. Agile Product Development: - Ensuring agility in developing new products according to customer needs. Sales Methodology Development: - Developing sales methodologies to improve customer decision-making. Skills: Quality Assurance and Economic Analysis. Relationship Management (International and National). Technical Proposal Writing. Technical Documentation Creation. Training Delivery for Innovative Products. Pre-Sales Technical Consultation. Coordination of Installation. Agile Product Development. Sales Methodology Development.

Skills: Team Management and Coordination. Service Desk Operations. Structured Cabling. Infrastructure Project Management. Electrical Data Center Project Management. Telephone Exchange Management Uninterruptible Power Supply (UPS) Management. Generator Engine Management. Network Management (MPLS, Clear Channel, Fiber). Cost Management. Budgeting (Capex and Opex). Inventory Control. Network Asset Procurement

Skills: Maintenance and Facilities Management. Field Team Coordination. Product Solution Development Innovation Implementation. Experimental Testing. Equipment Procurement. Inventory Control. ISO 9001 Compliance. Procedures Development. Documentation Management. Technical Team Training.