thuy nguyen
senior manager
About
Senior Manager for ServiceBench IS at Asurion
united states
centreville
information technology and services
-
Experience
senior manager
asurion
Lead the teams to implement and maintain ServiceBench modules and functionality to support all internal projects (Asurion Retail, Mobile) and external clients (Whirlpool, Carrier). Technical architecture management to ensure the application is delivered with high standards in quality and performance. Work with Operations, Product Management and Development Leads to review and clarify business requirements and provide technical solutions. Design database structures and review database changes before they are released. Participate in release management including execution of builds and supports IT for releases and off-cycle requests. Support Production and Test trouble shooting. Provide leadership and decision making for Development Leads and directions within teams. Coordinate and create documentations for use by other developers.
senior manager
n.e.w. customer service companies, inc
N.E.W. was merged with Asurion in 2013.
senior manager
servicebench
ServiceBench was acquired by N.E.W. in 2008.
Education
george mason university
computer science
thuy nguyen's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles
Find Emails
Access verified email addresses for your target contacts.
657M+ emails
Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers
More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.