thuy hoang

freelancer

About

Project Manager at JONCKERS

Country

vietnam

City

vietnam

Industry

translation and localization

Skill

localization, quality assurance, microsoft office, management, scheduling, document management, documentation, project management, budget management, team building, team leadership, training course organization, reporting, project planning, events organisation, customer support, customer satisfaction, customer service

Experience

freelancer

project analyst

ministry of planning and investment

2013-7 - 2015-2 · 1 yr 8 mos

Training courses and events organization.

training consultant

ministry of planning and investment

2011-2 - 2012-12 · 1 yr 11 mos

Training courses and events organization.

administrative and training assistant

ministry of planning and investment

2007-6 - 2011-1 · 3 yrs 8 mos

Training courses and events organization.

project manager

jonckers

2015-3 - Present · 11 yrs 7 mos

* Manage projects to localize software, websites and documents for the whole project life: receiving and analyzing Client’s requirements, setting up an appropriate project team (engineers and QA), transforming requirements into instructions to stakeholders, coordinating with translators/vendors, taking care of final check on the outputs for quality control, and dealing with possible issues and Client’s feedbacks. *  Develop and manage project plans, workflows, time, budget, and resources. *  Proactively identify and solve problems. *  Prepare customer handbooks, root-cause analysis report, guidelines and other required documents. *  Identify and document opportunities to improve processes and technologies.