Thu Thuy

1. Passionate about digital banking and AI solutions: Lead the creation/development of innovative AI products (AI Text, AI Virtual Staging, AI Virtual Dusk) and introduced digital banking features like Auto-earning accounts and tablet-based Account bundles, growing the user base by 400K+ and reducing processing times from 30-45 minutes to 1.5 minutes. 2. Over 10 years dedicated to retail banking product development: Specialized in cards, unsecured loans, and accounts 3. Proven ability in full product lifecycle management: Successfully handled all stages—acquisition, activation, usage, retention, and enhancement—while optimizing processes, credit policies, and P&L, achieving doubled card volumes and significant cost efficiencies. 4. Experienced in leading cross-functional teams and major projects: Managed diverse teams of up to 10 members and collaborated with global partners to deliver impactful outcomes. 5. Committed to Agile and customer-centric innovation: Utilized Agile practices and human-centered design to develop solutions like the 5-year Family Banking plan (targeting 350K users) and digitized sales processes, including the Smart Sale app.