Thomas Mueller

As Managing Director of Gilgen Logistics GmbH, I lead our German operations as part of the Gilgen Group, a Swiss-headquartered specialist in cutting-edge intralogistics and automation solutions. Together with a dedicated leadership team, I drive operational excellence, sustainable growth, and enduring customer partnerships across diverse industries. My responsibilities encompass commercial strategy, organizational development, and technological innovation, all aligned with the Gilgen Group's strategic vision. About Gilgen Logistics AG: Gilgen Logistics AG is a trusted Swiss partner delivering innovative intralogistics solutions that optimize supply chains. We specialize in automated conveyor systems, intelligent storage solutions, and fully integrated logistics automation—enabling businesses across retail, manufacturing, healthcare, and beyond to enhance efficiency, reduce costs, and streamline operations. Our commitment to innovation and customization ensures that every solution is precisely tailored to your unique business challenges and future growth ambitions.

SWISSLOG shapes the future of intralogistics with robotic, data-driven, and flexible automated solutions. With its portfolio of consultancy, concept studies, manufacturing, project implementation, customer services, software, system operations, all based on cutting-edge technology, SWISSLOG supports customers along the whole supply chain. ▶ Authorized Officer (Prokurist) of the Swisslog GmbH in Dortmund, Germany. ▶ Managed budget and sales including centrally responsible commercial planning, control, and implementation of all sales activities of existing customers in EMEA. ▶ Drove organisation and modularisation/standardisation of sales processes in the sales phase until project handover. ▶ Expanded service product portfolio in consultation with the local entities. ▶ Analysed market trends and represented the commercial interests of the EMEA region of the Customer Service department in the global strategy steering team. ▶ Successfully increased order intake in the service portfolio (services, modernizations, expansions) by up to +28% in the range of 200 million EUR, with a +11% improvement in gross margin and a total order intake share of 47% in the region.

The Subregion EMEA Central includes Germany, Benelux, Austria and Eastern Europe. ▶ Oversaw P&L of multi million EUR, managing a team of more than 150 employees across four countries (Germany, Austria, Netherlands, Belgium). ▶ Consolidated and centralized customer service operations, increasing efficiency and profitability through process standardization and automation initiatives. ▶ Introduced digital services that enhanced customer satisfaction and operational performance, significantly increasing Aftersales revenue.

The goal of the SWISSLOG maintenance line of business is to keep assets in good shape, whether that’s technical equipment, production resources, machines, buildings, or anything else. The same can be said for customer service, ensuring the customer asset is in good condition. To achieve this, workflows must be as efficient and streamlined as possible. To prevent equipment failures, certain activities are performed to maintain proper operation, such as replacing worn parts and performing inspections. ▶ Managed technical customer services in Germany and Switzerland and introduced new technologies during the global pandemic to optimize accessibility.

Distribution centers are the foundation of supply networks, as they allow a single location to stock a vast number of products. SWISSLOG operates worldwide multiple distribution centers on behalf of the customers. Mainly SWISSLOG's System Operation is focused on support and maintenance during the normal operation as a full service for the customer. ▶ Directed 4 logistics centers for customers in Switzerland and Saudia Arabia and optimized throughput and plant availability.

The Services are conducted within the area of Central Europe (CH + DE), one of SWISSLOG's significant core regions, including Middle East (ME) as satellite for business development and growth. ▶ Directed the commercial planning and contract management for logistics centers across Germany, Switzerland, and the UAE, managing contracts valued at €35 million. ▶ Led a team of 32 employees, including 4 direct reports, responsible for service delivery, technical support, and contract negotiations. ▶ Optimized plant throughput and availability by implementing active supplier management and improving contractual processes. ▶ Played a key role in the strategy steering team, consolidating the service portfolio and expanding offerings in digital business models.

Through experienced engineers with many years of project experience, Vahle provides customer-specific and simultaneously economical solutions that meet and exceed customer and market requirements. ▶ Led a team of 16 employees, managing the entire Port Technology division with P&L responsibility, focusing on electrification solutions for port cranes and logistics automation. ▶ Drove innovation in the electrification of port cranes, successfully launching new products that reduced the CO2 footprint and improved energy efficiency in ports. ▶ Directed the development and market introduction of strategic products, contributing to the company's growth in automation and container handling solutions. ▶ Managed international projects in Panama, Mexico, Singapore, and Hong Kong, ensuring seamless project execution and client satisfaction.

The Executive Board is composed of 8 persons who ensures the policies of the VAHLE group are in line with its mission, including support for the subsidiaries and the overall performance provided by its globalised business centers, and are consistent with the aims of the Global Plan of Action. ▶ Authorized Officer (Prokurist) of the Paul Vahle GmbH & Co. KG in Kamen, Germany.

Global professionalisation of high-priority focus markets for Vahle's electrification portfolio: ▶ Managed the global expansion of new and existing customer businesses, with a focus on the development and sales of energy and data transmission systems for industrial applications. ▶ Developed and executed global market strategies, significantly enhancing Vahle's product portfolio and increasing market share in automation solutions. ▶ Implemented a comprehensive CRM system and business intelligence tools, driving data-driven decision-making across global operations. ▶ Led key account management, overseeing sales processes and driving business development across Europe, the Middle East, and Asia.