Thomas Watson
Business Development Manager @ Parmley Graham Ltd
About
Business Development Manager | Leadership-Driven | Sales Strategist | People-Focused With over a decade of leadership experience across retail, contact centres, and now industrial distribution, I bring a proven track record of driving growth, building high-performing teams, and delivering results through strategic relationship management and operational excellence. Currently at Parmley Graham, I leverage my background in team leadership and customer engagement to identify new business opportunities, nurture client relationships, and support sustainable revenue growth. My approach is rooted in data-driven decision-making, proactive communication, and a deep understanding of customer needs. Previously, I spent over 2 years at Webhelp, where I led teams on a major migration campaign, consistently exceeding sales targets and outperforming more tenured managers. I also completed the Deputy Team Leader Programme, and I’m on track to earn a Level 3 ILM Diploma in Leadership and Management with distinction. 💡 Core Strengths: Business development & client acquisition Sales coaching & performance optimisation Strategic planning & stakeholder engagement Team leadership & talent development CRM & pipeline management Quality assurance & compliance I’m passionate about connecting with people, solving problems, and creating value—whether that’s for customers, colleagues, or the business as a whole.
United Kingdom
Gateshead
Mechanical Or Industrial Engineering
Sales Management, Change Management, Team Spirit, Project Management, Management, Team Management, Time Management, Problem Solving, Communication, Training, Critical Thinking, Analytical Skills, Leadership, Sales, Coaching
Experience

Business Development Manager
Gateshead
Business Development Manager with a strong focus on outbound sales. Thrives on generating leads, initiating contact with potential clients, and converting cold prospects into long-term business relationships. You will play a key role in expanding our customer base and driving revenue growth through strategic outreach and engagement.

Team Lead Manager
Adwick upon Dearne, England, United Kingdom
I joined Webhelp in June 2019 as a sales advisor. I was very successful in my role achieving a bonus every month and also being a consistent quintile one performer. In august 2020 I accepted the opportunity to become a Deputy Team Leader in charge of the Academy's joining the campaign where I was very successful in overachieving the amount of sales delivered to target. In January 2021 I accepted the opportunity to have my own tenured team. During this time I was enrolled into the Deputy Team Leader programme in partnership with BRAGD/Pitched Blue which upon completion I will receive a level 3 Diploma in Leadership and Management. I'm currently on track to receive distinction. I'm currently still on a Pre to Post campaign with a team that consistently outperforms other teams with tenured managers.

Deputy Manager
Sheffield, England, United Kingdom
I started with Tesco when I was 18 while living in the north London area. I was working part time as a stock control assistant. After 18 months I was given a full time contract. As a team leader working in the non food department I started to learn leadership skills and observe different leadership styles from other managers in the business. After 2 years I was given the opportunity to run different departments across different stores across the north London area. I then transferred home to the south Yorkshire area to work in the Express stores as a team leader for 3 years. I was given the opportunity to run lots of stores as a team leader and deputy manager across Sheffield where I learned to work in high pressure environments and where working in a small team is the norm and using my interpersonal skills to maintain morale . The deputy manager role was made redundant so I then returned to the larger stores in Sheffield where I have worked for 3 years in stock control.
Thomas Watson's Contact Information
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