Thomas TROUVE

Presales Manager @ Cloudity

Country

France

City

Greater Paris Metropolitan Region

Industry

Information Services

Skill

Sales Operations, B2B Marketing, B2B Marketing Strategy, Web Chat, Multi-channel, Customer Service, Sales Processes, Marketing Automation, Data Warehousing, Data Modeling, Artificial Intelligence (AI), Einstein, CRM, Pre-sales, Software Project Management, E-commerce, Software Development, Agile Methodologies, Agile Project Management, Web Services

Experience

Presales Manager

Cloudity

2022-11 - Present · 3 yrs 10 mos

Paris, Île-de-France, France

- Leading CRM & Marketing presales forces of Cloudity & Hardis and accompanying them towards success - Discover & audit customers strategies, needs, values and help them better connect with their customers - Design solutions and show how Cloudity can help them managing business transformations and drive innovation - Build and present customized Salesforce demonstrations - Present Cloudity Innovative solutions including consulting, training, solution design, project management, technical expertise, change management - Help Hardis + Cloudity & partners sales forces and engage new customers - Salesforce Project Management & Sponsorship

CRM & Marketing Automation Specialist

HARDIS GROUP

2019-6 - Present · 7 yrs 3 mos

Paris Area, France

Salesforce Clouds : Sales Cloud, Service Cloud, Pardot, Maps, CPQ, Experience Cloud, Field Service, Tableau Salesforce Industry Cloud : Financial Services, Manufacturing, Consumer Goods

Head of Presales & Product Marketing

efficy CRM

2018-5 - 2019-6 · 1 yr 2 mos

Management of Efficy & E-Deal Presales

Head Of Presales & Product Marketing

E-DEAL

2014-1 - 2019-6 · 5 yrs 6 mos

Paris Area, France

* In charge of roadmap related to the market * In charge of sales support tools * Conference facilitation on CRM * Competitive monitoring - salesforce, dynamics, hubspot, marketo, sugar crm * CRM Expertise / Success Manager (BNP, RATP, Insurance) * Solution Engineer Team leader

Head of Presales

E-DEAL

2011-1 - 2014-1 · 3 yrs 1 mo

Montrouge

* Management of the presales activities * Product demonstrations * Tender responses * Presales Team leader

CRM Presales Consultant

E-DEAL

2009-1 - 2011-12 · 3 yrs

Paris Area, France

In charge of key deals : * Bank : BNP Securities Services, Fortuneo * Insurance : Thelem Assurances, Swisslife * Tourism/Transport : RATP, UCPA * Other : AFP, Meteo France, La Redoute

CRM Designer

efficy CRM

2006-1 - 2008-12 · 3 yrs

Paris Area, France

* Design of CRM projects * End-used Training & Advanced Training * Software expertise

CRM Specialist for E-Deal

MAAF Assurances

2015-4 - 2016-1 · 10 mos

Niort

Proof Of Concept at COVEA / Maaf (05/2015) Functional referee CRM Specialist

Web 2.0 Consultant

Talkspirit

2004-3 - 2005-12 · 1 yr 10 mos

Montrouge

Digital / web 2.0 project manager : * Launch of social web portals for Playstation, lequipe.fr, m6.fr, marieclaire.fr, expedia * In charge of customer experience