THOMAS PRAVEEN

✅ Lead end-to-end HR strategy and operations for a workforce of 1900+ employees across multiple business verticals including Shopping Malls Operations, Property Operations, and International Retail Business. ✅ Partner closely with senior leadership to align workforce planning, succession planning, and talent strategies with corporate growth objectives across GCC operations. ✅ Drive talent acquisition excellence, overseeing recruitment frameworks, employer branding, manpower budgeting, and high-volume hiring initiatives. ✅ Design, implement, and govern performance management systems, KPI frameworks, goal-setting processes, and annual merit and promotion cycles. ✅ Lead compensation & benefits strategy, including salary structuring, incentive programs, payroll governance, and GCC market benchmarking to ensure competitiveness and compliance. ✅ Establish and enforce HR policies, SOPs, and governance frameworks, ensuring full compliance with UAE labor laws and regulatory requirements. ✅ Oversee employee relations and disciplinary processes, grievance handling, investigations, and conflict resolution while promoting a fair and positive workplace culture. ✅ Champion employee engagement, retention, and culture-building initiatives, driving morale, productivity, and reduced attrition. ✅ Implement HR digitalization and process improvements, enhancing HR efficiency, reporting accuracy, and employee experience. ✅ Deliver HR analytics, dashboards, and strategic reports to senior management to support data-driven decision-making. ✅ Mentor and develop a high-performing HR team, fostering leadership capability, accountability, and continuous improvement.

✅ Managed end-to-end HR operations for a growing workforce, supporting business functions across distribution and wholesale operations. ✅ Led talent acquisition and manpower planning, coordinating recruitment, interviews, onboarding, and induction across multiple departments. ✅ Designed, implemented, and monitored HR policies, procedures, and SOPs in alignment with organizational objectives and UAE labor laws. ✅ Developed and executed performance management systems, appraisal frameworks, and employee development initiatives to enhance productivity and accountability. ✅ Administered payroll, compensation & benefits, leave management, and attendance systems with a strong focus on accuracy and compliance. ✅ Handled employee relations, grievance management, disciplinary actions, and conflict resolution, fostering a fair and positive work environment. ✅ Conducted HR audits, compliance checks, and internal reviews, ensuring adherence to labor regulations and corporate governance standards. ✅ Implemented employee engagement, retention, and career progression programs, contributing to improved morale and reduced attrition. ✅ Prepared HR analytics, MIS reports, and management dashboards to support strategic decision-making by senior leadership. ✅ Acted as a key HR business partner, advising management on people strategies, organizational development, and workforce optimization.

✅ Supported end-to-end recruitment processes, including sourcing, screening, interview coordination, onboarding, and employee induction across multiple departments. ✅ Maintained accurate employee records, HR databases, and personnel files, ensuring audit readiness and compliance with company policies and labor regulations. ✅ Assisted in payroll processing, leave management, attendance tracking, and benefits administration, ensuring accuracy and timely execution. ✅ Coordinated training and development programs, workshops, and internal learning initiatives to enhance employee skills and performance. ✅ Handled employee queries, HR helpdesk support, and day-to-day HR operations, ensuring timely resolution and employee satisfaction. ✅ Supported performance appraisal cycles, documentation, and reporting processes. ✅ Assisted in employee engagement initiatives, HR events, and internal communication activities to strengthen organizational culture. ✅ Prepared HR reports, MIS, and documentation for management review and internal audits.

✅ Supported overall branch operations, ensuring smooth execution of daily financial transactions including foreign exchange and remittance services. ✅ Supervised and guided branch staff, monitoring performance, attendance, and service quality to maintain operational excellence. ✅ Ensured strict compliance with KYC, AML, and internal audit requirements, coordinating with compliance and audit teams. ✅ Managed cash handling, vault operations, and reconciliation, maintaining high standards of accuracy and risk control. ✅ Delivered high-quality customer service, resolving escalations and maintaining strong client relationships. ✅ Assisted in business development activities, including upselling financial products, lead generation, and customer retention initiatives. ✅ Prepared operational and performance reports for branch and regional management review.