Thomas Phat
Production Operations Manager @ Caleres, Inc.
About
Worked for Deichmann ( brand shoes of Germany)as a Production Operation Management from 2003-2021 ( 18 years 9 months ) Now joined with Caleres as Production Operation Manager from January 2022
Vietnam
Ho Chi Minh City
Apparel & Fashion
Manufacturing Operations Management, Production Management, Shoes, Quality Management
Experience

Production Operations Manager
Ho Chi Minh City, Vietnam
Manage CDT ( Cutting Die Test ) before mass production _ Ask factory prepare all component of trial production shoes : + Check Pattern Knife + Check full size of shoes lasted + full size shoes lasted and outsole attached + Check measure of last marking and plastic pattern + all components measurement + Find and adjust issues on trial production shoes to avoid on mass production Follow production and export date schedule to remind QA push factory on time Do lasting checklist on line to find where issues happen & whether factory follow SOP or not Train new QC_QA about inspection shoes and solve issues on production process Check daily fitting with Models to improve issues happen Do inventory stock material in factory warehouse Find suitable price material suppliers whole Việt Nam Work with components suppliers to solve when had issues happen Do Audit factory 3 times / year Do Audit factory in case find new factory Solve quality issues.

QA/QC Manager
Ho Chi Minh City, Vietnam
▪ Responsible for QA/QC and production for direct suppliers in Vietnam ▪ Develop process for quality control and assurance like inspection guideline, confirmations sample process, physical testing, production sample, daily report, QA/QC database… ▪ Resolve quality issues with suppliers, vendor and make action plan for team and factory to follow ▪ Check and work on the development samples, confirmation samples before sending to German. ▪ Check and work on the cutting die trial, production trial and confirm all main materials and components … before processing for mass production ▪ Check and working on process in production and finish shoes to assure it correct with sample and factory SOP. ▪ Work with supplier like outsole mold, last, material… to make sure it correctly with confirmation sample. ▪ Work with lab as STR, ITS, TUV… if the shoes is not passed for chemical test. ▪ Work with supplier and component team to monitor the quality of materials from nominated vendors and external vendors to improve the quality insistency of component if necessary. ▪ Support factory’s production manager in implementing Continuous Improvement techniques and best practices ▪ Conduct final inspection of finished good prior to shipment based on AQL table. ▪ Conduct a routine mass production process requirement audit twice per year to make sure all the standard are being followed corrected. ▪ Maintain positive, effective working relationship and close communication with Quality team, Developer team, Production Manager by sharing issues, difficulties, correct action plan and priorities in weekly meeting ▪ Explain practices and directive to Quality team, Technical team and Production Manager to share goals.
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