Thomas Groux

• Formulated and deployed business transformation strategies to increase performance, profitability, and business growth. • Engaged in interdepartmental coordination to improve business transactions through data analysis and implementation of lean strategies to exceed outlined targets. • Executed change methodologies to drive 50% increase in revenue and 20% increase in profitability. • Collaborated with technical directors and team members to improve functionality and better technical execution.

• Managed team that handled more than 30 major client accounts to deliver exceptional service. • Elevated team performance via strategic planning and coaching in areas of prospecting, data analysis, and value-added presentations. • Supervised and trained team on successful account management techniques. • Actualized strategies to continuously improve revenue, brand visibility and account performance. • Used change methodologies to lead technical projects for increased productivity and revenue.

• Responsible for optimizing and maintaining up to monthly revenue for corporate partnerships • Strategic planning with partners, with focus on identifying their company goals, actions to achieve goals, and tracking success • Cultivate strong corporate alliances by building relationships with contacts to fully engage, and increase monthly revenue • Planned and developed business opportunities, including supporting local sales and service teams • Daily data analysis to view trends and grasp opportunities to grow through communication with other teams and business partners. • Cross sell products by providing insight and identifying additional needs within an existing client offering. • Communicate, both internally and externally at multiple levels of an organization to ensure company and partnership goals

• Cross-group collaboration in a highly ambiguous security environment • Report out weekly Monthly on conference sponsorship utilization • Support Program and assisted in planning annual “BlueHat Redmond” & “BlueHat Forum” security conferences • Help Re-designing MSRC, Ecosystem Strategy Outreach, and create internal workflow

•Expert in search engine marketing – natural search optimization. In depth knowledge of ethical techniques accepted by major search engines Google, Bing, and Yahoo. Fluid understanding of what changes to websites can affect rankings within the Search Engines for key words. •Understanding of Social Media and its use in Online Marketing. In-depth knowledge into utilizing the right types of social media for different types of clients and market spaces. Deep understanding with the use of Facebook, Word-press, LinkedIn, Blogger, and other social communities. •Knowledge of search marketing through use of Blogs & RSS Feeds. Strategy for the creation of blogs as well as implementation and launch. •Helped members with customer service issues, billing, community development, and networking in social media.

· Managed flow and deadlines for projects and delegated tasks · Wrote software to generate data and cleaned data for project clients · Gained strong organizational skills as well as knowledge of new software and industry procedures concerning RFP's.