Thomas D. Clarke-LEED AP Operations and Maintenance

Responsible for day-to-day operations and leasing for CenterPoint's expanding Southern California Portfolio. Developed and implemented Business Continuity Plan at the corporate and field level. Significantly increased Kingsley Survey scores.

Responsible for day-to-day operations for CenterPoint's expanding West Coast Portfolio. Developed and implemented Business Continuity Plan at the corporate and field level. Significantly increased Kingsley Survey scores.

Responsible for day-to-day operations of 12.5 million square feet of industrial product in Southern California for clients, IDI-Gazeley, Brookfield Logistics, Provender Partners, Garrison, Heitman, Crow Holdings, TIAA CREF, Dedeaux Properties, and Untied Technologies. Delivered presentations to direct reports on “Delivering Legendary Customer Service”

Alton Storage Partners is a boutique climate controlled storage company with a growing national platform. Refining and developing process & procedures for acquisitions, operations, and construction. Project managing large multi-state construction projects.

Digital Realty is the largest owner and operator of data centers in the world with 100 properties on four continents. Responsible for oversight of the Procurement Department. Guided the Procurement Team in development of cost savings and containment best practices as well as implementing them on a national basis. Oversight of Training and Compliance Department. Helped develop course content and training methodologies to train 1,200 employees globally. In addition, responsible to oversee and to conduct property audits to ensure process and procedures were being followed as well as property compliance with applicable laws.

Portfolio Manager IndCor Properties owns 118,000,000 square feet of institutional quality industrial real estate across the United States. • Responsible for day to day operations of 11,000,000 square foot Southern California portfolio. • Responsible for six regional offices and 7 direct reports. • Implemented process and procedures to increase efficiency. • Delivered presentations to direct reports on “Delivering Legendary Customer Service”

Arch Bay Capital was a one of the nation's largest owners and managers of residential distressed mortgages and was sold and dissolved. Primarily responsible for REO division of enterprise, managing 4 asset managers across 600 properties nationwide. • Created systems and policies, maximized gains and minimized losses on distressed assets by 10% • Stopped over $2M in losses over 4 years by implementing commercial sector best practices for construction, contract negotiations, and asset pricing • Successfully wound down REO operations upon a $1 billion dollar sale of entire note and REO portfolio

Thompson National is a Property Management company with a private REIT with 20 Million square feet in 31 states. Responsible for the day-to-day operations of portfolio consisting of office, multi-tenant industrial parks, retail, medical, and multi-family product. • Created and implemented standardized property management policies and procedures • Led cost containment best practices by consolidating janitorial vendors in office portfolio; realized $193,000 in savings. In addition, bid energy contracts in deregulated states with a current savings $2,500,000 • Delivered presentations to direct reports on “Delivering Legendary Customer Service”

The Abbey Company is a privately-owned company with 6.2 Million square feet of office, multi-tenant industrial parks, retail, and medical projects in Northern and Southern California with 650 tenants. Responsible for directing leasing, daily operations across entire portfolio, and guiding departments through the economic downturn. • Participated in new leasing, tenant renewals and lease “work outs” across entire portfolio as directed by CEO on a routine basis from 750 square feet to 300,000 square foot range. • Overhauled existing property management and construction processes, ensuring the consistent completion of tenant improvements and vacant space refurbishments within established timelines and budgetary requirements. • Responsible for 62 operating budgets for the entire company, ensuring the highest level of cost effectiveness. • Mentored Leasing and Asset Management staff resulting in streamlined processes, a cohesive and productive team and a positive culture. • Increased tenant retention from 65% to 78% by designing innovative, face-to-face programs designed to deliver superior levels of customer service and support to all tenants. • Delivered presentations to direct reports on “Delivering Legendary Customer Service”

Managing Director of Property Management (2005 – 2007) • Managed day-to-day operations and financial performance of a 3.6 million square foot portfolio of Class “A” office buildings in West Los Angeles and Santa Monica. • Maintained average client retention rate of 78% by managing team to create a culture of enhanced communication, cooperation and flexibility • Developed strong business alliances with city agencies in Santa Monica, California, supporting continued company growth and improved levels of business performance • Implemented a cleaning program generating $2,000,000 in savings for the Los Angeles region and a parking program that reduced costs and increased parking income by $800,000 in one year General Manager (2002 – 2005) • Led the successful completion of a complex $12,000,000.00 campus renovation project, facilitated all project phases to meet project and budget goals and predetermined timelines • Managed daily operation of a 1 million square foot portfolio • Delivered presentations to direct reports on “Delivering Legendary Customer Service”

• Responsible for new leasing and renewals of a multi-tenant office park in Brea (78 Tenants), California, and a 19 story office building in Orange, California (68 tenants). • Increased occupancy from 60% occupied to 98% in one year, achieved 2nd highest customer satisfaction level in entire company and was awarded the 1997 Southern California Teamwork Award • Earned senior management recognition for the completion of 100,000 square feet of successful lease transactions and 1,000,000 square feet of tenant improvements completed • Coordinated and managed the collection of Accounts Receivable for 78 tenants, improving on-time payments by 10% • Calculated escalation pre-payment schedules for customers and managed the annual reconciliation process, maintaining the highest levels of accuracy and compliance in all financial transactions