Thomas Lee

Ajaib is the fastest growing Unicorn in Southeast Asia. It became the 7th unicorn company in Indonesia and the first investment fintech unicorn in Southeast Asia.

- Managed the roadmap for ShopeePay promotion tools in the merged system (AirPay and ShopeePay), enhancing and standardizing promotion capabilities for local teams to drive ShopeePay growth - Designed a new budget control system for both local teams and internal clients within the Shopee Ecosystem (e.g., Games, Live Streaming) to support various campaigns with merchants - Liaised with local teams from six countries (SG, ID, PH, MY, TH, VN) and prioritized ShopeePay Voucher features (e.g. Merchant Voucher Self-Creation)

- Led the integration partnership with fiat gateways Banxa, itez, and GEO, enabling users to buy crypto with a wider range of local payment methods in the CIS and Asia regions - Optimized the overall fiat on-ramp process, resulting in a boost in the conversion rate from 20% to 25% - Designed fiat off-ramp solutions and initiated a partnership with the crypto-to-fiat gateway

LiveBetter Production is a leading digital production agency with solid design and development expertise. We build mobile and web products for startup and SMEs in Hong Kong. Key Projects: A) Sleekflow Mobile App (Series A Company) - Mobile App (iOS / Android) Released in March 2020 B) New Balance 327 Minisite Design

First Full Time Employee

The first & single PM in the team. Managed the whole product roadmap and development cycle for 3 products A) Jarvix Pay (Acquired by 8080.HK) - B2B Mobile Payment App - Evaluated Jarvix Pay's performance with 400+ daily active merchants, handling over 100M GPV per month - Generated Jarvix Pay opportunity hypotheses, such as Online Application and KOL Campaigns, and created wireframes using Figma for the engineering team to develop the MVP - Negotiated transaction volume discounts with payment gateways and secured a favorable agreement, reducing service rates by 25% B) Zirkol - B2C Online Supermarket Mobile App - Acquired over 10,000 users for Zirkol within the first 3 months - Conducted user interviews for Zirkol to enhance shopping behaviors and improve usability - Led a team of 4 software engineers and 1 UX/UI designer to build Zirkol from scratch within 4 months, successfully launching the platform in March C) Jumppoint (Series A Company) - e-Commerce Logistics Solutions - Managed UX Designer to create UI of Consumer App (MVP) - Designed the algorithm for route planning in order to plan the best sequence for pickup and delivery locations - Created the delivery status state management for the courier app

- Designed and built Jarvix Pay, a Mobile Payment Web App enabling SME merchants to accept credit card payments across omni-channels, including face-to-face, remote payment links, and campaign based - Developed Jarvix Pay from scratch, collaborating with renowned online payment gateways, and successfully launched the product to the market within 3 months, working in a team of 2 - Implemented cloud infrastructure and deployed applications using AWS Services (e.g. EC2, load-balancer, S3, and CodeDeploy) following Cloud Architecture Design Principles - Scripted CI/CD processes using GitLab and AWS for continuous deployment, and developed Standard Operating Procedures (SOP) for release management - Facilitated product development to achieve an annualized transaction volume of 1 billion HKD within 8 months

- Analyzed the mobile payment landscape in Hong Kong, encompassing all 13 SVF licensees, to identify their customer segmentation and prepare for the SVF license application process - Crafted personas and mapped their journey for the Virtual Banking License Application, collaborating with CASH Financial Services Group and Forms Syntron. - Published the inaugural QF Mobile Payment Index and tracked QR code payment growth for Alipay & WeChat Pay by using SQL queries from databases in Chengdu and Beijing

- Closed the 1st Banking AI Roadmap Consultancy Project in Hong Kong, resulting in strategic partnership with BOCHK; - Built account plans, defining sales strategies, identifying health pipelines to achieve sales targets. Overachieved sales quota in the first half of 2017; - Being a guest speaker to share millennial experience with IBM HK management group, including General Manager, CFO, COO and Business Unit Managers, in Hong Kong Power Session; - Drove signing and revenue across banks on Digital and AI Initiatives. Closing 2M+ USD Mainframe deal. Promoting IBM Watson Virtual Assistant Solution.

- Won 'The Best Team' honor in 4 consecutive IBM Global Sales School Training and being one of the best trainees in the course; - Presented HK FinTech Development from 3 perspectives including regulator HKMA, banks and FinTech eco-system and introduced new FinTech ideas consisting of Faster Payment Service (FPS) & mobile payment trend to Banking CIOs; - Monitored UAT & Cutover activities, focusing on defect management, in Banking Treasury Project.

Minor in Computer Science

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