Thitipha Ruangchan

- Acted as a Solution Consultant across Microsoft Cloud portfolios, including Microsoft Security, Microsoft 365, Dynamics 365, Power Platform, and Copilot (AI). - Supported customers across Thailand in designing and adopting secure cloud solutions aligned with business, compliance, and productivity needs. - Delivered solution use cases highlighting Microsoft value propositions, including identity protection, productivity security, sensitive data labeling, and AI governance. - Developed strategic account plans and supported upsell and cross-sell motions across cloud SaaS portfolios

- Conducted discovery conversations to assess customer environment, pain points, and readiness for Microsoft SaaS solutions adoption through outbound calls and emails. - Supported solution positioning by translating technical capabilities into business-relevant value propositions.

- Spearheaded content strategy across the company’s digital platforms (Facebook, LinkedIn, YouTube) including website content management, and email marketing. - Conceptualized, planned, and executed webinars, workshops, or events from ideation to completion, ensuring smoothly execution in cohesive pre-event, at-event, and post-event. - Collaborated cross-functionally with headquarters, vendors, and partners (e.g. Google Cloud) to develop and execute impactful co-marketing activities. - Optimized sales funnel performance for B2B by implementing effective lead or MQL management, utilizing CRM systems (Salesforce), and cold-calling. - Supported manager in budgeting and managing marketing spend for optimal ROI. - Tracked and reported on the performance of marketing activities, providing data-driven insights to stakeholders. - Enhanced brand visibility by developing compelling marketing materials, including event materials, social media content, and more. - Monitored virtual and in-person classrooms for Google Cloud Authorized Partner business, providing support, and guidance on appropriate courses.

- Coordinated for on-site event execution, ensuring a seamless experience for KOLs at Levi’s 501 day 2022, The universal monster x Levi’s 2022 - monster party, and Levi’s 501 experience 2023. - Facilitated successful KOLs engagement by managing registration and providing compelling event narratives for social media posts.

- Provided warmly welcoming guests and ensuring a smooth check-in and check-out process. - Delivered customer service by communicating politely and listening attentively to guest inquiries through phone calls, emails, and in-person interactions at the hotel lobby. - Efficiently verified guest payment methods for transactions during check-in and check-out.

Language for careers (International program) Business track and Minor in Chinese. Graduated with 2nd honor.