Vaibhav Deore
Major Incident Manager @ Milestone Technologies, Inc.
About
As a seasoned IT professional with expertise in ITIL ITSM (Information Technology Infrastructure Library - Information Technology Service Management), I possess a strong background in service management, with a proven track record of delivering high-quality services that meet business needs. My skills include: - ITIL Foundation Certified - Service Strategy, Design, Transition, and Operation - Service Portfolio Management - Incident, Problem, and Change Management - Service Level Management - Continual Service Improvement In addition to my technical expertise, I have a strong passion for teaching, training, and management. I have successfully: - Trained and mentored teams on ITIL best practices - Developed and delivered training programs for various audiences - Managed teams and projects to achieve business objectives - Coached individuals to improve performance and achieve goals With my unique blend of technical, teaching, and management skills, I am confident in my ability to drive service excellence, lead high-performing teams, and deliver results-driven training programs. Let's connect and explore how I can leverage my expertise to benefit your organization!
India
Pune
Information Technology & Services
Service Level Management, Service-Level Agreements (SLA), Critical Incident Response, Management, ITIL, IT Service Management, Problem Management, Incident Management, Pega PRPC, Teaching, Engineering
Experience
Vaibhav Deore 's Contact Information
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