thishen pillay

Retaining Clients that contracts have matured or unhappy with Cell C service

Adhere to credit policies & SLA. Decision making approve/decline & escalation of out of policy referrals Analyze and assess credit applications through compliance to policies and procedures to enable Nedbank Retail to facilitate acceptable credit risk decision-making, thereby maximizing profitability and reducing bad debt and non-performing loans. Provide Retail Credit assessment and support and identifying fraudulent applications through referral to the Verification team. To prepare credit applications and to do credit related administration. Analyses credit data to estimate degree of risk involved in extending credit or lending money to firms or individuals, within restricted limits. Contacts banks, trade and credit associations, Sales people and others to obtain credit information. Studies economic trends in firm's industry or branch of industry to predict probable success of new customer. Maintains database of customer credit histories. Consults with management to assist in corporate planning. The incumbent may have supervisory responsibilities.

Adhere to credit policies & SLA. To manage a department with 3 team different teams, which consisted of +/-25 people. Make sure all staff make minimum 80% productivity for the month and ensure staff members are not absent. Meet deadlines on all campaigns given to me, e.g. Pick and Pay Go Banking, SBS Campaign, Potch Takeover, Current account, etc. Loading of overdraft limits, student loan transfer and personal loan transfers directly into clients account. Saving documents on to server called MACDOC’S and to Prep application form and double check information before it is filtered through to system e.g. id number, CIS number, account number, do a Bureau check, etc. Must ensure limits loaded correctly the first time, to reduce risk and loss. To ensure reports are checked on a Daily basis Cap20h and WSP210 & 220, check for errors and possible fraud.