Thiru Kumar

• Lead end-to-end delivery of global SD-WAN and LAN transformation programs for multinational enterprise clients, covering APAC and Middle East regions • Directed large-scale migration from legacy MPLS networks to Cisco and Fortinet SD-WAN solutions, improving network agility and reducing operational cost • Owned program governance including stakeholder alignment, risk management, change control, and executive reporting • Coordinated cross-functional teams across engineering, procurement, logistics, and field deployment to ensure timely delivery • Established structured migration frameworks, improving deployment efficiency and minimizing service disruption

• Managed enterprise-wide transformation program (Network 2.0) for DXC, modernizing legacy infrastructure into cloud-ready architecture • Led deployment of Cisco Meraki wireless solutions, unified communications platforms, and enterprise security systems across global sites • Oversaw vendor management, procurement strategy, and budget tracking for multi-site implementations • Executed large-scale site migrations, closures, and technology upgrades across multiple regions • Collaborated with stakeholders to align delivery with business objectives and operational requirements

• Led global outsourcing program portfolio supporting over 2000 users across multiple regions • Directed migration of legacy AVAYA platform to AWS-based service desk solution, enabling cloud-based operations • Partnered with pre-sales teams to design scalable and cost-effective solutions for new business opportunities • Achieved annual cost savings of USD 250K through optimization and process improvements • Managed program governance, reporting, and performance metrics for executive stakeholders

• Delivered enterprise transformation programs under M&A and outsourcing initiatives (MADO) • Provided solution design and implementation for enterprise voice and collaboration platforms • Led cross-functional collaboration between engineering, business units, and external vendors • Improved service delivery processes and introduced enhancements to internal platforms

• Provide consultation for HP partners VPN connectivity worldwide in the design phase. • Gather the requirement based on individual partner and provide the right solution for their VPN setup. • Transfer design and documentation created for the setup to the implementation team to configure the VPN setup.

• Managed enterprise network infrastructure including routers, switches, and firewalls

• Administered Windows-based servers and data center operations • Provided technical support and troubleshooting for enterprise systems

• Managed development of fraud reporting system (FEWS) used for VISA and MasterCard regulatory reporting to Bank Negara Malaysia • Collaborated with multinational teams to deliver compliant banking solutions aligned with regulatory requirements • Developed Business Continuity and Disaster Recovery (BCP/DR) plans for fraud operations • Gained foundational experience in banking systems, compliance, and risk management