thillai govindam

deputy general manager

Country

india

City

vijayawada

Industry

hospital & health care

Skill

management, leadership, sales, process improvement, team management, strategic planning, operations management, team building, healthcare management, healthcare information technology, healthcare, hospitals, healthcare consulting, business development, vendor management, employee relations, customer service, business strategy, customer relationship management, electronic medical record

Experience

dgm operations

vasan healthcare private ltd

2008-10 - Present · 18 yrs

* Over all operations related to the Branches of Eye care Division. * Leading a team of 350 members * Handling the issues related to the patient care and services * Quality Control OF LAB and treatment room procedures * Conducting Free Camps. * Marketing activities. * Coordination with the doctors in regards the OP processes * Enhance customer satisfaction for all patients. * Handling recruitment process for our centre * Regularly check MIS reports and quality indicators of the departments and take necessary actions. * Ensures cost control for the complete branch. * Settling up centre with good Brand equity * Responsible for branch performance and revenue generation. * Implementation of Strategic policies in operational issues. * Ensure optimum operational efficiency of center by coordinating with various functional leaders to achieve target * To ensure all statutory Compliance * Reviewing & evaluating performance against the targets