Thidaporn Tanawattananugul

Thidaporn Tanawattananugul

SEA Digital Sales Team Lead (Cloud DSR) @ TDCX

About

5 years experience in BPO industry working closely in partnership with Top Global Tech company. Thidaporn is a result driven manager specialize in Cloud & Ads industry

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Information Technology & Services

Skill

Team Leadership, Team Management, Leadership, Team Motivation, Team Coordination, Team Spirit, Sales Management, Sales Operations, Sales Processes, Sales Prospecting, Salesforce.com, Google Ads, Data Analysis, Advertising Campaigns, Telemarketing, sales, Communication, Lead Qualification, Google Tag Manager, Economics

Experience

TDCX

SEA Digital Sales Team Lead (Cloud DSR)

TDCX

LinkedIn
2026-3 - Present · 7 mos

Federal Territory of Kuala Lumpur, Malaysia

TDCX

Senior Cloud Team Leader (Business Development SEA)

TDCX

LinkedIn
2023-8 - Present · 3 yrs 2 mos

Malaysia

Performance Management 1) Led a team of 17 business development professionals in identifying and pursuing new business opportunities, contributing to a 30% year-over-year revenue growth in the cloud services division. 2)Track performance metrics including SQL, opportunities conversion rate, % of accounts penetration, revenue uplift 3)Conduct coaching sessions, 1 on 1 with each BDR weekly to understand market insights and their challenges to report back to PGMs in order to develop strategic plans to drive the number. Facilitated cross-functional collaboration 1)Established and nurtured strategic partnerships with key stakeholders, including marketing team to ensure all MQLs are handled within SLA and can be converted into leads. 2)Provide feedback to the marketing team for cadence improvement, campaign results and insights to continuously improve the outreach content and scripts in order to increase conversion rate 3)Work closely with Field Sales Representatives and cloud partners to drive the refined number of opportunities and track the progression where BANTs are qualified 4)Collaborate with L&D department and Quality team to ensure all the opportunities meet the hygiene standards by auditing opportunities created weekly. Key achievements 1)Best Cloud Leader award in year 2024 for constantly overachieve the targets 2)Increased conversion rate from refined stage opportunities to tech evaluation by 40% from Q1 to Q2 in 2024

TDCX

Thai Team Lead - Google Ads UMM

TDCX

LinkedIn
2022-8 - 2023-8 · 1 yr 1 mo

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

- Lead a team of 27 inside sales reps by providing guidance, coaching, and mentorship to drive individual and team success. - Built and maintained strong relationships with key clients, identifying their needs and tailoring sales approaches to maximize business opportunities. - Sales Enablement : train reps on different ads optimization tactics, objections handlings, arrange new workshop whenever new product is launched.

TDCX

Senior Account strategist (SMB Agency Builders)

TDCX

LinkedIn
2021-4 - 2022-7 · 1 yr 4 mos

Optimizing and in charge of looking after media agency accounts in Thailand. I was awarded with Top Performer since the first quarter of joining the team.

TDCX

Account Strategist (UMM Google Ads)

TDCX

LinkedIn
2020-4 - 2021-6 · 1 yr 3 mos

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

My main responsibilities include pitching, upselling, cross selling and optimizing to Google Ads assigned customers. Assigned customers include small business start up to Big spenders (Agencies). I make at least 20-30 pitches a week. I always achieve my target and my performance is outstanding. I hit the target at 135% since the third month of my sales career. My skills include product knowledge, communication skill, lead qualification, responsible and goal oriented.

TDCX

Google Ads Consultant (RCC)

TDCX

LinkedIn
2019-4 - 2020-6 · 1 yr 3 mos

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

As a "Digital Marketing Consultant" or Google ads support. My main responsibility includes communicating with customers through phone, chat and email for any issues related to Google Ads, Google Analytics, Merchant Center and Google Tag Manager. My performance was always up to the KPIs - customer satisfaction scores, compliance, etc.

Education

Assumption University

Assumption University

LinkedIn

Business/Managerial Economics

2014 - 2018 · 4 yrs

1. "Business Economics Student Committee" | Manage and plan the faculty extra curricular activities such as seminar camping, meetings, etc. 2. "Research Assistant" | Assist Economics professors in their research project mostly on data gathering and compiling. 3. "ABAC Exposure Guest Speaker" | Deliver a speech introducing Economics Faculty to freshmen and answer their questions.

Assumption University

Assumption University

LinkedIn

Business/Managerial Economics

Thidaporn Tanawattananugul's Contact Information

Email

******@***.com

Phone

(**) *** ****

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