Theo Katris

•Admitted into a highly selective workshop with a 12.7% acceptance rate comprised of 70 students dedicated to practicing professional selling skills during weekly meetings to develop into the highest caliber of sales professionals •Built relationships with 16 prestigious corporate partners during sales competitions and networking events to learn about different industries and professional sales careers •Compete in one sales competition per semester against other members of the workshop, presenting to corporate partners using SPIN selling techniques to effectively close sales deals

• Selected through a highly competitive process to participate in AbbVie’s prestigious ExCEL externship program • Engaged in a two-day immersive program at AbbVie’s HQ, gaining exposure to pharmaceutical sales, collaborating in a cross-functional case competition with 53 peers, and presenting strategic recommendations to senior leadership • Expanded my network by engaging with 20+ leaders across 5 departments, while participating in development webinars and on-site networking sessions with AbbVie employees and ERGs, and concluding the program with interviews alongside company professionals

• Gained hands-on experience in insurance and risk management by working alongside seasoned producers and upper management • Delivered weekly public speaking presentations on a variety of topics without notes to build confidence and communication skills • Participated in a national sales competition with 500+ interns, serving as a capstone to demonstrate the skills and knowledge gained throughout the internship to Gallagher executives and producers

• Demonstrated exceptional customer service skills by consistently exceeding guest expectations and ensuring a positive dining experience. • Efficiently managed high-volume dining environments, handling multiple tables simultaneously while maintaining attention to detail and accuracy in order delivery. • Collaborated effectively with team members and kitchen staff to streamline service processes and enhance overall restaurant efficiency.

• Provide efficient customer service in extremely fast-paced environment requiring problem solving, multi-tasking, and effective communication with my co-workers and customers • Maintain robust knowledge of 200+ food and drink items to proactively upsell menu items while providing high-end customer service • Ensure that all guests felt welcome, and are provided responsive, professional service always, leading to a higher-than-average tip earnings

• Managed cash register station, providing highest customer service and closely monitoring/reconciling credit card reports • Trained numerous cashiers to restaurant’s high-quality standards • Interacted and mastered an intricate POS system, managing hundreds of transactions every shift

•Oversaw all aspects of seaweed removal projects, from initial assessment to final cleanup, ensuring high-quality service delivery •Recruited, trained, and managed a dedicated team of professionals, promoting high standards and sustainable practices •Developed and maintained strong relationships with clients, providing customized solutions to meet their unique coastal maintenance needs

• Constructed extensive canopy tent system after research on best product and method for implementation • Maintain pool system including chemicals, cleaning, and surrounding landscape • Complete variety of other projects such as power washing, car detailing, & lawn services often requiring external research to gather knowledge for the task

• Called penalties, resolved player conflicts, and helped players and coaches better understand the rules of the game to ensure player safety and a positive game environment • Ensured coaches, parents, and players were following event code of conduct throughout the game • Trained new referees to meet the league’s high safety standards

• Designed and executed landscaping projects for residential clients, including planting, mulching, and hardscape installation • Generated business through door-to-door sales and negotiated with future customers • Collaborated with team to meet project deadlines and assign specific duties to ensure high customer satisfaction