joshua buckley

* ● Managed 15 * drivers by assigning routes, scheduling daily deliveries, and reviewing productivity. * ● Monitored 16 driver logs to ensure DOT compliance. * ● Ensured 250 * customers stayed within credit limits and managed customer relationships on * credited accounts.

* ● Completion of daily route, delivering 5K gallons daily, and $2.7M worth of product annually. * ● Managed the daily loading and off-loading of LPG transportation trucks, containing 9.5K gallons of product each. * ● Installed and removed 10 propane tanks per month at customer sites, resulting in $20K monthly * revenue. * ● Paint and re-qualified 100 field active tanks each summer. * ● Obtained daily readings from master fill tanks on site, conducting 60 per month. * ● Performed leak and pressure tests at customer sites, an average of twice per day.

* Work as a member of a 6 person management team, to effectively run a 30 route operation. * Monitor and review routes * Teach drivers the fundamentals of successful route management to ensure * Routes are run in a way that is more beneficial and lucrative for themselves, as well as the company. * Training new hires on company policies and procedures, as well as training them to obtain their CDL * Closing the Facility, which consists of running end of day reports, as well as calling our corporate office to ensure all reconciliation reports are balanced. * Work directly with warehouse manager, to verify that all trucks are successfully loaded and ready for the next days operations. * Act as a liaison between our contact center, and the route sales reps. Yielding calls from customers and ensuring that their needs are met by their delivery driver in a timely manner. * Run open routes in a successful and timely manner when, where ever needed.

* ● Dispatched service technicians daily, matching skill sets with client needs (Starbucks, Cumberland * Farms). * ● Ran weekly payroll on an estimated $1.1M annual payroll budget. * ● Reduced weekly payroll by ~100 hours/week by running efficiency audits and payroll for 9 * technicians. * ● Compared company vehicle GPS logs with 45+ daily written work orders to ensure billing accuracy, * saving the company 50+ weekly overtime hours.

* Oversee day-to-day operation of the customer service center (CSC) including hiring, training, supervising, motivating, and coaching, sales representatives, customer service representatives, bulk drivers and service technicians * Ensuring company policies and procedures are complied with at the CSC * Managing sales and growth of the CSC by supervising multiple sales representatives, handling key high volume accounts and providing feedback to the marketing group with specifics to demographics * Ensuring operation of CSC in a safe manner, while meeting company efficiency and productivity targets * Organizing maintenance of company owned vehicles and property at the CSC * Managing dispatch and delivery of product, service and emergencies 24h/7d/365