Jacob Martin, CPA
Controller @ Flex
About
Controller @ Flex, the end-to-end financial ecosystem for businesses. CPA with a background in public accounting, SaaS, and fintech. Before stepping into the Controller seat, I spent years on the implementation and consulting side, working with finance teams at startups and enterprises to stand up systems, clean up books, and figure out what the numbers were actually saying. At Flex, I own the close and partner with leadership on the kind of decisions that get easier when the data is clean. It's a growing finance function inside a fast-growing company, which is the part I like most. I get to build processes from the ground up and lean into AI-native tools to do it. I write here for two groups. First, first-gen college grads and anyone figuring out the financial side of adulthood without a roadmap. Taxes, budgeting, insurance, what your paycheck actually means. The stuff school skipped. Second, anyone whose career hasn't moved in a straight line. Mine didn't, and I think we'd all be better off if more people talked openly about the detours, the lateral moves, and the calls that looked like setbacks or short-sighted moves at the time. I try to keep it plain, a little funny when it fits, and free of the jargon that makes finance feel like a members-only club. Outside of work: husband, dad, lifter. Trying to get better at all three.
United States
Greater Houston
Computer Software
Financial Accounting, Cross-team Collaboration, Rillet ERP, Financial Statement Analysis, Problem Solving, Presentations, Financial Reporting, Auditing, Due Diligence, Customer Onboarding, Pivot Tables, Expense Allocation, Client Relations, Customer Data, Communication, Business Reviews, Customer Engagement, Time Management, Mid-Market, Account Management
Experience

Customer Success Manager (Enterprise)
Amplemarket
San Francisco Bay Area

Customer Success Manager
▪ Owned the post-sale engagement, retention, and growth of Solid customers to drive product adoption and exceed customer expectations ▪ Engaged in business-level and technical conversations at multiple levels of the organization, including C-level executives ▪ Led multiple company-wide implementations concurrently that focused on building out diverse client MVPs and going to market ▪ Worked with cross-functional teams (Product, Engineering, Legal, Sales, etc.) to quickly develop solutions that achieve customer objectives ▪ Revamped CSM training modules and internal documentation to provide better Fintech education and understanding for new hires, leading to faster and smoother ramping

Club President and Head Coach
Utah Barbell Club

Implementation Consultant - Growth
Draper, Utah, United States
Onboarded and implemented mid-market to corporate size accounts onto the Divvy platform, with the goal of ramping them and providing value as soon as possible. Built relationships with C-Suite level leaders of businesses, and helped them build out Divvy based on their financial needs and expectations Identified current and potential roadblocks on Divvy usability and resolved any concerns in a timely manner Developed and maintained an in-depth knowledge of Divvy’s products and services, in addition to best practices related to expense reporting and accounting Managed a book of business ranging between 60-80 clients at any time. Worked with each client to through their various stages of onboarding to ensure adoption of the Divvy platform Facilitated accounting integrations for the Divvy platform for various softwares (Netsuite, Quickbooks Online, Sage Intacct)

Assurance Associate
Salt Lake City, Utah, United States
▪ Efficiently managed multiple client obligations and projects while adapting to various team dynamics to ensure quality work and deliverables ▪ Utilized Black-Scholes Model programs to test the valuation of client stock option grants and the associated inputs ▪ Completed substantive tests on series funding for multiple, high-growth clients ▪ Shared and collaborated in verbal, written and digital forms with clients (controllers, CFOs) and team members to cultivate a healthy and productive work relationship ▪ Consistently met deadlines for projects and assignments during peak season, including three successful IPO audits, all of which took place in a remote setting ▪ Performed assurance procedures over various balance sheet and income statement accounts to ascertain the accuracy, completeness and existence of said accounts

Student Accountant
BYU McKay School of Education
Provo, Utah Area
Jacob Martin, CPA's Contact Information
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